Program Manager South LA - HSSP
Program Manager South LA - HSSP
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Job Description
Role: Program Manager South LA Housing Support Services
Reports to: Director
Program: Housing Support Services
Dept: Mental Health Services
Site: Wellness Center 345 S. San Pedro Street Los Angeles CA 90013
Schedule: MondayFriday 8am4:30pm
Status: FullTime Exempt (Salary) Management
SUMMARY
The Program Manager Housing Support Services Program (HSSP) will oversee a portion of the HSSP for adults residing in downtown and midcity Los Angeles. The HSSP is a specialized program that provides comprehensive and intensive fieldbased community mental health services designed to meet the unique needs of individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a Severe Mental Illness (SMI) or Serious Emotional Disturbance (SED). The Program Manager will monitor and ensure the team of clinicians provides highquality services that meet or exceed required contract funder and agency standards. The Program Manager will provide administrative and clinical supervision for direct practice clinicians if applicable. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.
ESSENTIAL DUTIES & RESPONSIBILITIES
In collaboration with the Leadership team of HSSP monitor all administrative aspects of agencys Department of Mental Health (DMH) contracted HSSP including billing and contract maximization in compliance with contract goals and outcomes in a timely manner
Complete required reporting to funders as outlined by contract requirements
Ensure all clinical and mental health staff documentation and data collection is complete timely accurate and current in agency records and electronic databases
Provide individual and group clinical supervision for clinicians and document according to Board of Behavioral Sciences or Board of Psychology standards if applicable
Provide individual and team supervision support and performance evaluations for all assigned staff
Assist in recruitment selection training supervision and evaluation of direct service staff
Collaborate with Quality Assurance to ensure proper staff orientation training and audit preparedness for all clinical and mental health contracts
Ensure adherence to funding source contract and performance standards
Maintain a current thorough knowledge of community resources and utilize these to provide services to clients
Effectively represent agency at funding partner or collaborative meetings
Maintain caseload of up to 10 if applicable
Provide Intern training support and supervision as needed
Provide training and support to peers as needed
Support crisis management needs such as risk assessments and psychiatric hospitalization applications
QUALIFICATIONS
Masters degree in Social Work Psychology or a related field of study from an accredited university.
Valid registration and licensure with the California Board of Behavioral Sciences.
Outstanding clinical review skills
Strong training project management and teambuilding skills
Able to behave with sensitivity tact politeness and responsiveness with staff and clients
Detail oriented with excellent time management organizational written verbal interpersonal presentation and computer skills
Knowledge of trauma informed services housing first and harm reduction methodologies.
Experience providing administrative and clinical supervision
Experience working with people living with mental illness and/or substance abuse
Contract and quality assurance experience
Proficient in Microsoft Word Outlook Excel PowerPoint and database applications
PREFERRED QUALIFICATIONS
Crisis Response/Crisis Intervention experience
Valid registration and licensure with the California Board of Behavioral Sciences.
Supervisory experience
WORK ENVIRONMENT
Combination of field and office environment
Regularly required to sit stand bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites
Will necessitate working in busy and loud environments
Will be exposed to elements like cold heat dust noise and odor
May need to bend stoop twist and sit throughout the day
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to nondiscrimination in employment. We select the most qualified individual for the job basedon jobrelated qualifications regardless of race color age sex religion national origin disability ancestry marital status credit history sexual orientation arrest and court record genetic information veteran status or any other status protected by federal state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles Countys largest social services agencies The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County OPCC and Lamp Community. Informed by more than fiftyeight years of work in the community The People Concern is a leading provider of and advocate for evidencebased solutions to the multifaceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve we provide a fully integrated system of care including outreach interim housing mental and medical health care substance abuse services domestic violence services life skills & wellness programs and permanent supportive housing tailored to the unique needs of homeless individuals survivors of domestic violence challenged youth and others who have nowhere else to turn.
The People Concerns model of integrated and comprehensive care empowers our participants to navigate the multifaceted obstacles in their lives become their best selves and ultimately connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning 403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short and LongTerm Disability
- Voluntary Pet Insurance
- Discounts on Hotels Theme Parks Concerts Movies Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
Other details
- Job FamilyBrooke
- Pay TypeSalary
- Min Hiring Rate$70500.00
- Max Hiring Rate$75000.00
- Travel RequiredYes
- Required EducationMasters Degree
- Job Start DateMonday May 26 2025
Required Experience:
Manager
Employment Type
Full-Time
