Assistant Community Shop Manager - Tamworth
Assistant Community Shop Manager - Tamworth
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Job Description
Contract type
Permanent St Giles Hospice Shops
Location
Tamworth (New store)
Hours
15 hours 2 days out of 7 fully flexible 8:55am 5:05pm trading over 7 days
Annual salary
9633.00 (Retail Band AA)
Exciting News! Were opening a new store in Tamworth and looking to recruit an Assistant Community Shop Manager for our shiny new you got a passion for fashion and love working in your local communityThen this is the role for you!
As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will support in leading a team of volunteers. Youll be empowered to make decisions locally whilst working within a supportive framework. Youll work within and for your local community ensuring that engagement and support is understood and promoted.
Youll have good customer service skills and want to be part of a successful team. Ideally youll have previous retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).
Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice.
The estate includes 23 shops and ecommerce operation with a turnover of approx. 3million which supports the overall income generation strategy.
For the full job description please click the link below:
Job Description
If you want to have an informal chat about this role please contact Lorraine Ward on
Qualifications
Desirable
Qualifications in English and Maths
Minimum Level 2 Key Skills or Grade 4 (AC) GCSE
Knowledge and experience
Essential
Ability to lead and motivate others
Previous retail experience
Understands of health and safety regulations
Ability to plan and priorities workloads and delegate accordingly
Outstanding communications skills
Excellent customer focus
Knowledge and understanding of sales management profit and loss
Desirable
Local community knowledge
Previous line management experience
Experience in achieving goals and identifying opportunities
Has the ability to implement and enforce policies
A desire to work as part of a team to generate fresh and innovative communitybased ideas
Some experience of Gift Aid
Some experience of working with volunteers
Values
Exhibits our hospice values and behaviours
Skills
Essential
Proven customer service skills
Flexible and be able to adapt to change on a daily basis
Able to complete physically demanding work in the form of standing for long periods and moving stock
Ability to handle administrative task such a cash handling
Be a keen problem solver
Ability to follow organisational policy and procedures
Desirable
IT and numeracy Office365/Share point
Ability to work on own initiative and prioritise workload
Team Management skills
Experience in training and developing staff and/or volunteers
Personal Attributes
Strong communicator
Customer focused
Willingness to learn
Flexible and adaptable to change
Good interpersonal skills
Goodtime keeping & strong work ethic
Conducts themselves in a professional manner
Good organisational skills
Inclusive and diverse in their approach
Empathetic
Team Player
Able to work under pressure
Collaborative
Ambassador for St Giles Hospice
Other requirements
Eligibility to work in the UK
Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Benefits
- 25 days holiday plus bank holidays (Prorata for part time employees)
- Group pension scheme matching contributions of up to 8
- Life assurance scheme up to the state pension age
- Enhanced maternity and paternity benefits
- Enhanced sick pay rising with service
- Access to blue light and charity worker discounts
Health & Wellbeing
- The Hub Wellness Support
- Eligibility for flu vaccine
- Employee Assistance Programme
- Access to Mental Health First Aiders
- Cycle to work scheme
Professional Development
All staff complete a comprehensive induction programme which includes statutory and mandatory elearning as well as training that is tailored to the individuals need. All staff and volunteers should also attend an induction day.
Regular training and personal development opportunities with internal career progression being a focal point of team growth.
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date however if you apply after the application review date your application may not be considered. We will accept applications until we have successfully filled the role this may be earlier than the closing date.
If you have not heard within 14 days of the application close date then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full please visit you require any further information please email: emailprotected
1)I confirm that the above information is complete and correct and that any untrue or misleading information will give St Giles Hospice the right to terminate any contract of employment offered.
2)I agree that St Giles Hospice may reserve the right to require me to undergo a medical examination. In addition I agree that this information may be retained in my personal file during my employment and for six years thereafter and understand that information will be processed in accordance with the Data Protection Act 2018.
3)I agree that should I be successful in this application an application will be made to the Disclosure & Barring Service/Criminal Justice Information Service (Scotland) for Disclosure. I understand that should the disclosure not be to the satisfaction of the hospice any offer of employment may be withdrawn or my employment terminated.
We make every subject of a DBS check aware of the existence of the Code of Practice and make a copy available on request
Prospective employees will be advised that a criminal record will not automatically exclude them from being appointed.
Information provided by you on this form will be filed for six months and then destroyed if you are not successful.
Required Experience:
Manager
Employment Type
Full Time
