Assistant Manager for the CS - Center of Excellence - Taguig
Assistant Manager for the CS - Center of Excellence - Taguig
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1 Vacancy
Job Description
TASQ is urgently looking to hire an assistant manager for the CS Center of Excellence. The first round of interviews will be held over the phone.
**Position: CS Center of Excellence Assistant Manager (Taguig)**
**Responsibilities:**
Developing process definitions or frameworks for coaching training reporting governance and workforce management.
Implementing process improvements and creating process frameworks.
**Requirements:**
At least 5 years of experience in the BPO sector with a focus on customer service.
Minimum of 4 years of leadership experience managing a customer service team.
A college degree in any field.
Willingness to work flexible shifts.
Must be available to work onsite in BGC Taguig.
Able to start immediately.
**Benefits:**
Health Maintenance Organization (HMO) coverage for the employee and two dependents starting on the first day.
Quarterly performance bonuses.
Excellent opportunities for career growth and exposure to various accounts.
Weekends off.
Employment Type
Full Time
