Executive Assistant
Executive Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Job Expectations:
- Position Type: Experienced Individual Contributor
- Employment Type: FullTime; Permanent (Direct Hire)
- Work Setup & Location: Onsite Ortigas Pasig
- Work Schedule: Mondays Fridays Day Shift
- Industry: BPO (Healthcare/Medical)
We are seeking a highly organized and detailoriented Executive Assistant to join our clients team providing administrative support to their Australian client. The ideal candidate will handle essential backoffice tasks ensuring smooth daily operations and exceptional client service delivered with utmost integrity and confidentiality. This role will begin with core administrative responsibilities with opportunities for growth into a broader support role for the Practice Director.
Key Responsibilities:
Administrative Support
- Respond to administrative emails promptly and professionally.
- Send welcome emails to new clients and provide necessary onboarding information.
- Distribute intake forms and questionnaire links to clients.
- Maintain accurate client referral details in the practice management software.
- Uphold the highest level of confidentiality.
Appointment & Scheduling Management
- Fill cancellations by checking the diary waitlist and sending text notifications to clients.
- Conduct forward diary checks to ensure appointments are scheduled correctly invoices are accurate and referrals are valid.
- Perform backward diary checks to verify processed payments and rebates for accuracy.
Billing & Financial Administration
- Send referral acknowledgment efaxes to relevant parties.
- Generate and send invoices to third parties for payment processing.
- Run unpaid invoice reports and follow up on outstanding payments.
Reporting & Practice Management Support
- Run reports and extract data for the practice manager and practice director.
- Ensure Medicare rebates and other payments are correctly processed.
Executive & Practice Director Support
- Assist the practice manager with various administrative and operational tasks as required.
Qualifications:
- Collegelevel education; a Bachelors Degree is preferred.
- At least 2 years in an HR/admin capacity executive assistant or virtual assistant role preferably in a healthcare/nursing/medical field.
- Familiarity with practice management software (or willingness to learn) email platforms and scheduling tools.
- Strong written and verbal English skills with a professional and courteous approach.
- Ability to manage data entry billing and client records with high accuracy.
- Excellent ability to prioritize multitask and work independently in a fastpaced environment.
- Can start immediately if possible.
Company Profile:
An Australianowned BPO company with operations in the Philippines South Africa and the AsiaPacific region. It specializes in providing scalable outsourcing solutions for small and mediumsized enterprises (SMEs) and enterprise businesses focusing on customer relationship management and backoffice operations.
Join our client team and unlock a range of enticing benefits including:
- Allowances
- Performance Bonus
- HMO & PTO
- Paid Training
- Other Exciting Benefits
About Likha Careers:
Likha is a traditional Tagalog (Filipino) word that means to create or creation. At its core Likha Careers exists to help create a world where people of all walks of life have the opportunity to participate in a positive and rewarding career where happiness pride and financial security are achieved. We do this through thoughtful peoplecentric career services.
Lets create your career together!
Employment Type
Full Time
