Technical Infrastructure Operations Manager Kuiper
Technical Infrastructure Operations Manager Kuiper
Posted on :
28-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 137900 - 292700
Vacancy
1 Vacancy
Posted on :
28-04-2025
Job Description
Project Kuiper is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast reliable internet to customers and communities around the world and weve designed the system with the capacity flexibility and performance to serve a wide range of customers from individualhouseholds to schools hospitals businesses government agencies and other organizations operating in locations without reliable connectivity.
Export Control Requirements: Due to the need to access certain federal controlled information you must be a U.S. citizen for consideration.
Seeking an experienced Technical Infrastructure Operations Manager to lead operational teams across multiple Kuiper facilities. This role combines strategic infrastructure planning with handson technical leadership managing both engineers and managers while ensuring continuous operations support.
Key job responsibilities
Lead and develop teams of system engineers IT Support engineers and managers across multiple shifts in 24x7 manufacturing warehousing mission operations environments launch facilities government solutions facilities
Own endtoend device lifecycle management including standardization procurement deployment maintenance and decommissioning
Oversee rack infrastructure from design through implementation including vendor management and contract manufacturer relationships
Manage comprehensive inventory tracking across multiple facilities
Direct smart hands operations supporting network infrastructure teams
Lead enduser support operations for workplace technology (laptops iPads) and applications
Develop and implement standard operating procedures for system deployment and maintenance
Drive continuous improvement in operational efficiency and system reliability
Drive change control best practices
A day in the life
You start the day with reviewing critical incidents from the overnight shift at your primary manufacturing facility. After addressing immediate concerns you lead the morning operations handoff meeting ensuring smooth transition between shifts and alignment on key priorities. While reviewing deployment plans for new rack installations at a contract manufacturer site youre simultaneously managing an escalation about production line systems requiring urgent patches. During team meetings you discuss performance metrics and resource allocation across facilities. Strategic planning sessions for upcoming facility expansions are balanced with vendor negotiations for new hardware standards. A production floor walk allows you to observe recent rack installations and mentor junior engineers on best practices. The afternoon involves coordinating with network teams on infrastructure upgrades and reviewing inventory forecasts for the next quarter. Your day might extend into evening hours for maintenance window oversight or supporting crosstimezone collaboration with contract manufacturers. Throughout the day youre balancing immediate operational needs with longerterm strategic initiatives while remaining available for critical escalations from any of the facilities. The role requires constant prioritization between people management technical oversight and strategic planning no two days are exactly alike in this dynamic manufacturing environment.
Bachelors degree in Computer Science Engineering or related field or equivalent practical experience
7 years of systems engineering or infrastructure management
3 years of people management experience including managing managers
3 years operations and infrastructure
Experience managing 24x7 operational environments
Experience in manufacturing or industrial environments
Knowledge of ITAR and regulated environment requirements
Background in network infrastructure support
Experience with IoT device deployment and management
Strong project management skills
Track record of process improvement and standardization
Experience managing geographically distributed teams
Demonstrated experience with vendor management and contract negotiations
Proficiency in inventory management systems and processes
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137900/year in our lowest geographic market up to $292700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Export Control Requirements: Due to the need to access certain federal controlled information you must be a U.S. citizen for consideration.
Seeking an experienced Technical Infrastructure Operations Manager to lead operational teams across multiple Kuiper facilities. This role combines strategic infrastructure planning with handson technical leadership managing both engineers and managers while ensuring continuous operations support.
Key job responsibilities
Lead and develop teams of system engineers IT Support engineers and managers across multiple shifts in 24x7 manufacturing warehousing mission operations environments launch facilities government solutions facilities
Own endtoend device lifecycle management including standardization procurement deployment maintenance and decommissioning
Oversee rack infrastructure from design through implementation including vendor management and contract manufacturer relationships
Manage comprehensive inventory tracking across multiple facilities
Direct smart hands operations supporting network infrastructure teams
Lead enduser support operations for workplace technology (laptops iPads) and applications
Develop and implement standard operating procedures for system deployment and maintenance
Drive continuous improvement in operational efficiency and system reliability
Drive change control best practices
A day in the life
You start the day with reviewing critical incidents from the overnight shift at your primary manufacturing facility. After addressing immediate concerns you lead the morning operations handoff meeting ensuring smooth transition between shifts and alignment on key priorities. While reviewing deployment plans for new rack installations at a contract manufacturer site youre simultaneously managing an escalation about production line systems requiring urgent patches. During team meetings you discuss performance metrics and resource allocation across facilities. Strategic planning sessions for upcoming facility expansions are balanced with vendor negotiations for new hardware standards. A production floor walk allows you to observe recent rack installations and mentor junior engineers on best practices. The afternoon involves coordinating with network teams on infrastructure upgrades and reviewing inventory forecasts for the next quarter. Your day might extend into evening hours for maintenance window oversight or supporting crosstimezone collaboration with contract manufacturers. Throughout the day youre balancing immediate operational needs with longerterm strategic initiatives while remaining available for critical escalations from any of the facilities. The role requires constant prioritization between people management technical oversight and strategic planning no two days are exactly alike in this dynamic manufacturing environment.
Bachelors degree in Computer Science Engineering or related field or equivalent practical experience
7 years of systems engineering or infrastructure management
3 years of people management experience including managing managers
3 years operations and infrastructure
Experience managing 24x7 operational environments
Experience in manufacturing or industrial environments
Knowledge of ITAR and regulated environment requirements
Background in network infrastructure support
Experience with IoT device deployment and management
Strong project management skills
Track record of process improvement and standardization
Experience managing geographically distributed teams
Demonstrated experience with vendor management and contract negotiations
Proficiency in inventory management systems and processes
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137900/year in our lowest geographic market up to $292700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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