Network Carrier Field Manager
Network Carrier Field Manager
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Job Description
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Job Description:
We are immediately hiring a Network Carrier Field Manager (Remote) (Travel Required) in New Albany OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.
- Pay Type: Exempt / Salary paid Twice Per Month
- Annual Salary Pay: $75000.00 per year based on experience
- Annual Bonus Incentive: Up to 10 or more of salary per year
- Schedule: MondayFriday 8:00 a.m. 5:00 p.m. (Hours may vary as travel required 60
When Fortune 500 businesses and new startups need supply chain solutions they look to our industryleading logistics experts. At Ryder there is more to being a supply chain professional than working on some of the nations biggest brands. We make sure you are also getting the diverse experience advancement opportunities all from an industryleading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical Dental Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools cars appliances travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Summary
Full ownership and management of agent relationships in support of the field operations including identification and evaluation of new agents onboarding/training of new agents upholding service expectations and full resolution of service failures.
Essential Functions
- Manage agents to ensure they are meeting all client expectations (inventory deluxing invoicing and incident rate).
- Support project managers with new client on boarding. Identify recruit and onboard overflow capacity for hubs. Audit accepted standards and procedures within designated region. Train Network Carriers (Onboarding and Reoccurring). Integrate new business to achieve customer KPI goals and profit budgets. Accountable for launch support of new business opportunities.
- Interface with clients to ensure quality performance by Carriers. Provide feedback to Carriers as necessary to improve performance. Address questions and/or issues regarding Carrier daily performance with the client and/or Carrier. Train Carriers and associates on operational performance tools to ensure consistent usage and valid performance metrics. Ensure Carrier compliance with contractual obligations including related administrative functions systems updates and metrics reporting. Provide systems troubleshooting and metrics reporting production for assigned Carriers.
- Develop and implement innovative processes to enhance productivity and service. Develop implement and distribute operational performance reports related to leadership to aid in decision making. Research analyze and evaluate Standard Operating Procedures (SOPs) to identify and recommend areas of improvement. Partner with Carriers Carrier team and Hub Operations to identify areas of improvement. Communicate recommendations and support implementation of process improvements.
- Perform physical inventories at various Network Carrier locations. Ensure needed inventory processes are followed by sites and that inventories are conducted accurately. Perform site audits and relays feedback on visits to Network Carriers.
- On time reporting of metrics information (i.e. on time delivery percentage of scheduled deliveries claims OS&D incidents and delivery exceptions etc.
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Good management and organizational skills
- Strong oral & written communications skills
- Multitasking & Prioritization skills and ability
- Negotiation skills
- Leadership skills
- Process management skills (preferred)
- Customer Service orientation
- Problem solving skills
- Creativity (preferred)
- Proficient in Microsoft Office products Microsoft Office (Access Excel Word Power Point and Outlook) intermediate required
- Warehouse software AS400 WMS) and other related software intermediate required
- Home delivery services intermediate preferred
Qualifications
- H.S. diploma/GED required
- Bachelors degree preferred Business Logistics or related field
- Three 3 years to Five 5 years or more operations experience in a distribution center/warehousing environment required
- Three 3 years to Five 5 years or more supervisory experience required
- Proficient in Microsoft Office products Microsoft Office (Access Excel Word Power Point and Outlook) intermediate required
- Warehouse software (i.e. SAP AS400 WMS) and other related software intermediate required
- Home delivery services intermediate preferred
Travel
Up to 60
DOT Regulated
None
Apply Here With Ryder Today
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!
here to see all Opportunities at Ryder: #FB #INDexempt
Job Category
Operations and SupportCompensation Information:
Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and/or longterm incentive plan based on the level and/ for the position are below:
Pay Type:
SalariedMinimum Pay Range:
75000.00Maximum Pay Range:
75000.00Benefits Information:
For all Fulltime positions only: Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a taxadvantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder ator.
Current Employees:
If you are a current employee at Ryder please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clickinghere.
Required Experience:
Manager
Employment Type
Full-Time
