Manager Maintenance Field Operations
Manager Maintenance Field Operations
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Job Description
Date Posted:
Country:
United States of AmericaLocation:
OT401: TAI CHARLOTTE NC 9625G Southern Pines Blvd CHARLOTTE NC 28273 USAOtis Elevator Company is searching for a highly motivated Manager Maintenance Field Operations to lead service operations activities in the branch. This individual will be responsible for daytoday management of field staff employee selection field training and safety. This individual will also lead operations efforts and priorities to ensure superior customer satisfaction.
If you thrive in a fastpaced environment and are looking for an opportunity to develop your field operations career then we have a great opportunity for you. We are seeking a motivated top performing field operations professional to deliver high quality products/services that meet customer needs.
Job Responsibilities:
- Ensuring field employee safety
- Meeting with customers to ensure obligations and expectations are achieved
- Directing the performance of field maintenance and contractual service operations
- Conducting field education training with field workforce
- Maintaining customer quality assurance; emphasis on safety managing the expenditure of labor and materials
- Improving efficiencies managing route schedules and callback rates
- Providing technical support
- Authorizing repair orders and tracking completion
- Managing labor and material investments within budget
- Leading change to better efficiency and communication
Education:
- 2year degree plus 5 years experience or
- 4year degree plus 3 years experience or
- High school diploma or equivalent with a proven technical elevator background (i.e. apprentice mechanic adjustor etc..
Experience/Qualifications:
- Experience with leading a team of technicians is preferred.
- Elevator industry is desired but not required.
- Candidates must have excellent communication skills and leadership skills and be able to work in a highly teamoriented and dynamic environment.
- Selfmotivated individuals who have the ability to manage many simultaneous projects and responsibilities are a must.
- Candidates must have strong computer and technology skills business acumen and a passion for customer service.
We may ultimately pay more or less than the posted range and the range may change in the future. Pay within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance and business or organizational needs.
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fastmoving highperformance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global peoplepowered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
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Required Experience:
Manager
Employment Type
Full-Time
