Technical Delivery Manager
Technical Delivery Manager
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Job Description
Here at Appian our core values of Respect Work to Impact Ambition and Constructive Dissent & Resolution define who we are. In short this means we constantly seek to understand the best for our customers we go beyond completion in our work we strive for excellence with intensity and we embrace candid communication. These values guide our actions and shape our culture every day. When you join Appian youll be part of a passionate team thats dedicated to accomplishing hard things.
Appian is looking for a handson Technical Delivery Manager to provide postsales ownership over multiple accounts and support our growing business.
As a leader within Appians Customer Success organisation you will be responsible for the delivery of projects utilising Appians cutting edge technology.
Your focus will be spread across multiple customers and youll work directly with key project and executive stakeholders throughout the entire project lifecycle to ensure client satisfaction and adoption. You will also play a significant role in supporting new business software and services opportunities.
The TDM will also play an important role in mood orchestration fostering a culture of positivity high performance and collaboration aligned to Appians values. They will also work extensively with our people providing coaching actionable feedback and mentoring to support their career progression and development within Appian.
To be successful in this role you will:
Oversee the delivery of Appian projects to ensure deployment matches client executive and business sponsor expectations.
Mentor a team and manage multiple largescale projects simultaneously nurturing them from inception to launch while collaborating with stakeholders and establishing realistic development guidelines.
Interface with Appian Sales Marketing Engineering Product Management and Product Support.
Work with delivery partners within the region to augment Appian led engagements with partner resources as well as to supplement partner led engagements with Appian resources.
Tools and Resources
- Training and Development: During onboarding we focus on equipping new hires with the skills and knowledge for success through departmentspecific training. Continuous learning is a central focus at Appian with dedicated mentorship and the FirstFriend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities including our leadership program tailored for new and aspiring managers a comprehensive library of specialized department training through Appian University skills based training and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: Well immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employeeled affinity groups. These groups help employees build stronger internal and external networks by planning social educational and outreach activities to connect with Appianites and larger initiatives throughout the company.
About Appian
Appian is a software company that automates business processes. The Appian AIPowered Process Platform includes everything you need to design automate and optimize even the most complex processes from start to finish. The worlds most innovative organizations trust Appian to improve their workflows unify data and optimize operationsresulting in better growth and superior customer experiences. For more information visit . Nasdaq: APPN
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal state or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process please contact us by email at. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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Required Experience:
Manager
Employment Type
Full Time
