Job Summary:
The Housekeeping Supervisors responsibilities are to inspect for cleanliness and overall appearance of the guest rooms surrounding corridors public areas and to assist the Housekeepers if needed. To be courteous pleasant and respond to the guests needs and requests in order to make their stay as comfortable and enjoyable as possible.
Responsibilities:
Adhere to all ZMC and Hilton standards
Responsible to inspect for cleanliness of guest rooms public areas and for reporting any
any equipment problems to the General Manager or Housekeeping Executive.
Inspect bed and bathroom linens for cleanliness and condition.
Inspect all check outs to see when guests depart and for general condition of the rooms
Check all vacant rooms to be sure room was in fact vacant
Change room status in computer to Vacant Inspected once room is completed and inspected
Assist Housekeepers as needed
Check all closets for condition and cleanliness remove any unnecessary items left in closets
Must perform any other required duties as requested by the Housekeeping Executives or
General Manager to aid in better operation of the hotel and service to the guests
Keep confidential the business functions of the company including but not limited to
financial status customer/guest information employee issues etc.
Qualifications:
- Highly organized.
- Must be able to work the majority of the shift in a standing position constantly moving and able to lift 30 pounds.
- Strong Guest Service Skills
- Must have attention to detail and be customer service oriented.
- Ability to communicate satisfactorily with guests management and coworkers.
Benefits/Perks:
- Medical Dental Paid time off 401(k) for fulltime employees
- All employees get discounts on hotels outside of their hotel they work in
- Opportunities for bonuses
- $250 referral bonus for you and a referred associate
- PayActiv: access to your already earned wages before payday