Northwest WI Outreach Manager
Northwest WI Outreach Manager
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$ 74000 - 78000
1 Vacancy
Job Description
The Outreach Manager is responsible for promoting coordinating and responding to community requests for programmatic information presentations and participation at events to increase community residents program participation outcomes. In cooperation with the Statewide Director the Outreach Manager will also facilitate orientations and manage case management and data followup for students attending the orientation. The Outreach Manager serves as a liaison between staff the community agencies and is the primary point of contact for the entire Northwest Region of Wisconsin including the North Central Northwest and West Central areas.
Essential Duties and Responsibilities
Outreach Development and Management
- Create outreach strategies to increase program awareness and participation.
- Provide direct outreach recruitment selection of program participants coordination oversight of curriculum implementation testing and other programming as necessary.
- Coordinate recruitment activities with staff members partners and volunteers.
- Communicate with partner agencies and organizations recruiters and case managers to provide eligible candidates with a clear understanding of goals requirements and opportunities.
- Facilitate orientations ensuring effective delivery and engagement of participants.
- Respond to coordinate and fulfill community requests for information presentations and participation at community events.
- Facilitate informational meetings and attend events targeting lowincome underserved and marginalized residents and their families.
- Actively seek presentation sites for program promotion/education in various organizations such as adult education centers job service settings public and private schools community centers parenting programs housing programs and other relevant organizations.
- Conduct activities to recruit individuals and increase local resident involvement.
- Assist with systems to document efforts client participation referrals and followup.
- Introduce best practices pilot activities and adopt innovative approaches to recruiting and maintaining programmatic outcomes.
- Engage diverse and nontraditional locations/partnerships to strengthen and increase programmatic outreach.
- Distribute program marketing materials to targeted audiences.
- Establish relationships and build rapport with site staff to enhance ongoing programmatic implementation.
- Triage and respond to participant inquiries providing timely and accurate information to address their needs.
- Follow up with participants to ensure their inquiries are resolved and provide additional support as needed.
Event Planning and
- Plan and execute events workshops and seminars that align with the organizations annual work plan.
- Coordinate logistics secure venues and manage budgets for successful event implementation.
- Foster partnerships with external organizations private businesses education institutions building trades councils and community partners to enhance program reach and impact.
Data Entry / Collection and Reporting
- Participate in data collection/entry program evaluation and event tracking for departmental program and contract reporting.
- Provide and present data relative to those in need of services at various community events.
- Conduct regular data quality checks to ensure accuracy and completeness of participant records.
- Generate reports and summaries on program outcomes for internal and external stakeholders as needed.
Budget Management
- Work closely with the COO and Statewide Director to develop and manage program budgets ensuring resources are allocated efficiently.
- Monitor expenditures and provide financial reports as needed.
Other Duties as Assigned
- Handle referrals and general inquiries.
- Complete other duties at the discretion of management.
Requirements
Minimum Qualifications
- Bachelors Degree or comparable credentials / experience (e.g. certifications completion of registered apprenticeship technical coursework etc.
- Strong project management skills.
- Strong relationship building community engagement and event management expertise.
- Demonstrated resourcefulness in setting priorities and proposing new ways of creating efficiencies.
- Must be able to pass a background check.
Knowledge Skills and Abilities
- Superior oral and written communication abilities.
- Excellent time management organization and prioritization skills.
- Thorough knowledge of standard computer programs including Microsoft Office and ability to learn new systems.
- Highly effective communication facilitation problem solving and teambuilding skills. Must be highly motivated by the mission of the WRTP BIG STEP.
- Previous experience working with federal and statebased programming such as FSET WIOA and other DOL and DWD job training programs is desired.
- Ability to establish rapport and relate sensitively to a multiracial and multicultural group of customers.
- Understanding others challenges and barriers and the ability to adjust and provide guidance to help participants achieve their career goals.
Personal Attributes
- Follow the WRTP BIG STEP Code of Conduct.
- Adhere to established policies and procedures of the program agency and of all funding sources.
- Conduct self in an ethical manner.
- Maintain professional and respectful relationships with staff participants and all external persons and agencies involved with WRTP BIG STEP and its partnering agencies.
- Inclusive and equitable in treatment of all persons regardless of gender race ethnicity sexual identity religion ability or any other factor.
- Demonstrates commitment to the WRTP BIG STEP mission vision and values.
Work Relationship
- Reports to the Statewide Director.
- Has contact and works comfortably with a wide variety of individuals including but not limited to staff partnering agencies federal and statebased contractors/vendors unions employers and members of the community.
Working Conditions
- This work is performed over the entire Northwest Region of Wisconsin including as far south as La Crosse County as far North as Bayfield County as far West as Polk County and as far east as Iron County.
- Will require regular day roundtrip travel within the region. Must be able to travel regularly and have reliable transportation with proof of insurance.
- Any travel requiring overnight stay must be approved by the Chief Operations Officer.
- When not traveling this position is a remote position in Wisconsin. Will be required to report to one of the home offices (Milwaukee Madison Racine) as needed by Executive Management.
- Will work with a diverse population and may include youth justiceimpacted individuals individuals facing barriers etc.
- Minimum of 40 hours per week.
- Must be flexible. Will require some nights and weekends.
- This position requires the ability to regularly sit and write at a computer stand and lift less than 30 pounds frequently move from room to room to accommodate guests use a telephone and use computer equipment to generate input and output and transmit data. This position requires reliable transportation including state mandated insurance.
WRTP/BIG STEP is an equal opportunity/ADA employer. All federal state and local and other fair employment standards including EEO and ADA requirements in race gender gender identification religion national origin disability political affiliation veteran status veterans or disabled veterans status as found in 41CFR 601.4 60250.4 and 60741.4 are herein incorporated by reference. Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990. WRTP/BIG STEP encourages applications from all the above referenced protected and unprotected status groups. WRTPBIG STEP performs preemployment background checks subject to job requirements notify HR (Human Resources) if special accommodations are needed.
Benefits
- Health Insurance Employer pays 85 of health plan.
- Dental Insurance (single or family) 100 Employer paid.
- Vision Insurance (single or family) 100 Employer paid.
- Life Insurance & Accidental Death & Dismemberment Insurance 100 Employer paid.
- Short Term & LongTerm Disability Insurance 100 Employer paid.
- 10 vacation days after 90 days of employment.
- 9 personal days annually after 90 days of employment.
- 14 Paid Holidays annually.
- 10 of monthly salary contributed by company to retirement accounts.
- Salary: $74000 $78000
Required Experience:
Manager
Employment Type
Full-Time
