Admissions Counselor II
Admissions Counselor II
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Job Description
Job Title
Admissions Counselor IIAgency
East Texas A&M UniversityDepartment
Undergraduate AdmissionsProposed Minimum Salary
CommensurateJob Location
Commerce TexasJob Type
StaffJob Description
INSTRUCTIONS TO APPLICANT:
During the application process the My Experience page has a section provided Attachments (Resume/CV References Cover letter etc. to upload required documents.
- Use the Upload button to add each document.
- You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
- All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
- Incomplete or improperly submitted applications may be excluded from consideration.
Please provide the following documents:
- Cover Letter
- Resume/CV
- Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
- Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer).
If transcripts are from an international institution it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator.
Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter please contact us at .
SUMMARY:
The Admissions Counselor under general supervision is responsible for raising awareness of Texas A&M UniversityCommerce to increase student enrollment while serving as the primary liaison to administrators teachers nonprofit organizations parents and students. The Admissions Counselor represents Texas A&M UniversityCommerce at college fairs and high school/community college recruitment visits in the designated city and surrounding areas. The Admissions Counselor counsels prospective students and their families regarding admission requirements academic programs financial aid and scholarships residential living student organizations and student support services. The Admissions Counselor conducts formal presentations plans activities events and responds to written phone email and inperson inquiries. The Admissions Counselor will manage all aspects of recruitment and outreach by managing and building strong relationships with schools Independent School Districts and community stakeholders and performs data collection and analysis of key performance metrics.
DUTIES & RESPONSIBILITIES:
- Contributes to the achievement of enrollment and recruitment goals and objectives by conducting high school/community college visits admission presentations and campus tours attending college fairs and providing TAMUC college transition counseling in areas including but not limited to: academic programs student services financial aid and scholarships admission policy college application process and transfer.
- Maintains student information system CRM and other databases relevant to student records for accurate record keeping of all recruitment activity to ensure department goals are met and compliance is maintained with records management privacy and office procedures.
- Demonstrates excellence in customer service through consistent followup with prospective students and their families current and existing school partnerships via phone email text and individual meetings to provide student enrollment support and troubleshoot enrollment barriers.
- Schedules and conducts recruitment visits and special campus events for all partners and prospective students; as well as collaborates with university faculty staff and students to build and share knowledge to enhance outreach and recruitment efforts.
- Participates in educational guidance activities on and offcampus events and conferences with students and officials from high schools community colleges and community organizations (e.g. local counselor conferences Mane Event Preview Day Counselor Updates Transfer Workshops etc..
- Remains competent and current through selfdirected professional reading developing professional contacts with colleagues attending professional development courses and conferences and attending training and/or courses as required by the Director of Undergraduate Admissions in Recruitment.
- Keeps abreast of current information about academic programs and related student services opportunities used to guide the student and school/college partners through the enrollment process.
- Contributes to the overall success of the Division of Enrollment Management and the University by performing all other duties and responsibilities as assigned.
MINIMUM REQUIREMENTS:
- Education: Bachelors degree or equivalent combination of education and experience.
- Experience / Knowledge / Skills: Minimum of one 1 year related work experience in: advising recruitment University programs marketing customer service or similar field. Knowledge of spreadsheets and database applications and use of a CRM are required. Excellent oral and written communication skills and sensitivity to issues related to the retention and recruitment of A&M Commerces student body are required. Good organizational skills and demonstrated ability to work independently are required. Knowledge of spreadsheets database applications and use of a CRM are required. Familiarity with office applications software preferably Microsoft Office is required. Strong interpersonal skills with the ability to develop positive relationships with prospective students and their families is required.
- Ability to: Ability to multitask in a busy office environment with multiple interruptions including managing a high volume of emails and phone calls. Ability to work collaboratively and cooperatively with others. Ability to present information clearly and concisely. Ability to use technology to track and process students through Undergraduate Admissions processes. Ability to collect write and report various types of data sets. Ability to communicate information individually in small groups or in formal large group settings. Ability to travel to high school and community college day and night programs and other visits throughout Texas is required. Ability to work early mornings late evenings and/or work on weekends.
- Licensing/Professional Certifications: Valid drivers license.
- Physical Requirements: Ability to lift moderately heavy objects.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Other Requirements: This position will require 6075 or greater outoftown travel that could extend to overnight(s).
PREFERRED EDUCATION / SKILLS/ EXPERIENCE:
Two 2 years of experience in an educationfocused nonprofit (including communitybased organizations or institutions of higher education). Familiarity with database systems such as Ellucian Banner PeopleSoft or some other type of database product utilized by institutions of higher learning is preferred. . Strong sales background and people skills preferred background in customer service sales marketing and higher education are beneficial.
SUPERVISION OF OTHERS:
May supervise Student Workers
All positions are securitysensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Employment Type
Full-Time
