IT Technician
IT Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Thompson Engineering is seeking an IT Technician to join our team. Primary responsibilities of this role are supporting daytoday operations end user support and some server management.
Responsibilities:
Install and configure hardware and software components.
End user computer imaging configuration and set up.
Provide help desk support to end users to troubleshoot and resolve issues quickly and efficiently.
Open and/or close trouble tickets on each call received.
Escalate problems and requests as necessary to ensure positive resolution.
Work closely with members of the IT team to troubleshoot network and systems issues as well as respond to potential cyber threats.
Create modify and/or delete user and email accounts.
Perform routine maintenance on various IT equipment.
Mobile device support tablets smartphones etc.
Cabling installation and termination.
Maintain an increasing level of proficiency in hardware software networking and other technologies supported by the IT department.
Other duties as assigned.
Occasional travel to branch and project offices.
Occasional after hours and weekend work.
Document and follow procedures and user guides.
Ability to work both independently and in a team environment as needed.
Ability to multitask in a dynamic work environment.
Required Qualifications:
High school diploma or equivalent.
1 3 years of experience in similar role.
Understanding of Active Directory DNS DHCP and Group Policy.
Microsoft Cloud technology experience is a plus.
Experience troubleshooting systems.
Proficiency with Microsoft Windows operating systems.
Familiar with Microsoft Office applications.
Excellent verbal and written communication skills.
About Us
Thompson Engineering was formed in 1953 to provide quality assurance for construction projects related to industrial infrastructure and community development. As a drilling materials testing construction inspection and chemistry laboratory firm we supported the engineering and construction industry. Our early years were building blocks that allowed us to get our feet wet literally performing services along the Gulf Coasts rivers bayous and streams.
Today Thompson Engineering is known for leadership on projects defining skylines coastlines and transportation lines. We support clients in the industrial commercial transportation federal and municipal markets. While we are still one of the first companies on project sites conducting environmental assessments land surveys and geotechnical studies our design teams are close behind. We now deliver cuttingedge solutions to complex infrastructure and building requirements. And our project management and construction management services mean we are often one of the last teams to leave. From start to finish we are a proven leader in the planning design and construction of major transportation economic development and waterfront projects across the Southeast.
Thompson Engineering and Watermark Design Group are equal opportunity employers. M/F/D/V. Preemployment drug screen and motor vehicle record checks are required.
Required Experience:
IC
Employment Type
Full-Time
