Maintenance Supervisor Meadowbrook Run DC

• Consistently and genuinely demonstrate the HEROES principles of being Helpful Engaged Responsive Outstanding Excellent and Successful in all activities and interactions.
• Ensures timely accurate and highquality completion of resident service requests.
• Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively appropriately and courteously with residents associates management and guests to ensure that all areas of concern are addressed promptly and professionally.
• Identifies and completes or oversees completion of routine preventive scheduled and emergency maintenance repairs as well as general upkeep tasks throughout the community and on all equipment; maintains appropriate logs and records.
• Effectively manages all maintenance associates; ensures they are fully trained and that all job responsibilities are completed in a timely and efficient manner.
• Oversees apartment turnovers. Repairs renovates paints and cleans vacant apartments.
• Ensures that all areas are kept safe tidy and free of trash debris and animal waste including the cleanliness of the dumpster areas as well as the necessary preparation of dumpsters for trash pickup.
• Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained; advises management of any areas needing attention.
• Maintains landscaping including watering of the flowers; performs snow removal as needed.
• Complies with Enterprise Residentials policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residentials operational and human resources policies and procedures.
• Resolves complex or advanced service issues including sensitive communications with residents.
• Contributes to the annual budget planning process; maximizes the appeal of the interior and exterior appearance/condition of the property within the parameters set forth in the annual budget; ensures all required and necessary service contracts are in place and renewed annually such to optimize service while minimizing expense; purchases equipment/supplies in accordance with established budgets and purchasing policies and procedures.
• Responds timely appropriately and courteously to emergencies.
• Develops and delivers formal and informal training to associates throughout the company as assigned.
• Participates in and attends all required inservice training sessions.
• Supports other communities as assigned by management.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• Manages the maintenance department which may include Senior Maintenance Technician(s) Maintenance Technician(s) Maintenance Apprentice(s) and/or Porter(s). Carries out supervisory responsibilities in accordance with Enterprise Residential policies and applicable laws. Responsibilities include interviewing hiring and training associates; planning assigning and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

ESSENTIAL SKILLS EXPERIENCE AND TALENTS:

• Minimum three years as a maintenance technician or other applicable experience; prior supervisory experience preferred.
• High School Diploma or G.E.D.
• Extensive knowledge in areas such as carpentry plumbing electrical HVAC equipment repair and painting.
• EPA Section 608 Technician Certification Type II or Universal Certification (or ability to obtain within 90 days of employment).
• Ability to demonstrate proficiency in the use of hand and power tools.
• Ability to lead direct and motivate others to innovate and excel.
• Ability to work in a fastpaced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact in English with a diverse group of associates residents and external agencies.
• Ability to read in English at a level sufficient to understand policies and procedures safety notices general business correspondence and/or documentation.
• Excellent interpersonal skills. Positive attitude enthusiasm and energy.
• Strong customer service orientation to residents and fellow staff.
• Strong attention to detail.
• Proficiency with basic computer keyboarding and navigational skills.
• Provide basic tool set.
• Possess and maintain timely and reliable transportation.
• When oncall be ready available fit for work and able to report to the property within 30 minutes of receiving a call.

Total Rewards at Enterprise:

• You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.

• The base hourly range for this role is $30.00 to $33.00/hr. depending on level of skills and experience.

• The hourly range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills education location experience and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise and other rewards may include annual performance bonuses and generous paid leave programs.

• At Enterprise our benefits form a major component of our total rewards package. Benefits include dental health and vision care plans as well as familybuilding benefits such as fertility adoption surrogacy support and genderaffirming care. Enterprise allows flexible work arrangements to promote a better worklife balance. We offer health advocacy EAP and mental health benefits. We round out our total rewards package by offering financial education wellness programs and autoenrollment in the companys 401(k) plan with employer matching contributions. Finally you will have learning and development opportunities including tuition reimbursement for jobrelated courses and certifications.Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.

PHYSICAL DEMANDS:

• The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job the associate is frequently required to stand walk use hands to finger handle or feel objects tools or controls reach with hands and arms climb or balance stoop kneel crouch crawl talk and hear. An individual in this position will be required to push lift or carry weight up to 50 pounds.
• The associate will occasionally be required to transport appliances furniture or other large objects using the appropriate safety equipment while ensuring the safety and security of the property residents and staff. Specific vision abilities required by this job include close vision distance vision peripheral vision depth perception and the ability to adjust focus. For safety purposes work shoes/boots (nontennis shoes) are a requirement. Must also have the ability to access all areas of the community without the assistance of an elevator.

WORK ENVIRONMENT:

• While performing the duties of this job the associate must be available oncall 24/7 at any property; be available to work for temporary or extended periods at other locations. While performing the duties of this job; the associate must be available to travel offsite. Associate will regularly work near moving mechanical parts. The associate occasionally works in high precarious places and is frequently exposed to heat and risk of electrical shock fumes or airborne particles toxic or caustic chemicals and vibration.
• Proper Personal Protective Equipment will be provided and is required to be used. Noise level in work environment is moderate. The associate occasionally works in outside weather conditions and is occasionally exposed to wet hot humid and/or extreme cold conditions.