People Operations Coordinator
People Operations Coordinator
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Job Description
Successful businesses rely on a unique set ofideasandpeople. We help our clients protect and develop those vital assets unlockingpossibilitiesfor future success.
From iconic brands and leading multinationals to pioneering startups we are proud to work with a huge range of inspiring clients helping them to turning their ideas into reality and getting the best from and for their people.
Our people are not only exceptional at what they do they also enjoy doing it and consistently give their best to a firm theyre proud to be part of. This stems from ourfirm cultureand our ethos ofbravery and kindness. That ethos runs through everything we do from our approach to recruitment business practices and DEI activities to the daytoday environment in our office and our relationships with clients.
With an internationally minded team of more than 700 working across key areas of law plus strategic partnerships around the world weve got both the combination and calibre of legal experts it takes to enable our clients businesses to thrive. Whether it is providing global employment law advice managing a global IP portfolio or piecing together a multijurisdictional corporate transaction we are able to have the right people in the right place at the right time.
This role is part of the Human Resources team which comprises of 30 people working across several specialisms. The team works closely together to provide a great experience for those working at Lewis Silkin covering all aspects of the employee lifecycle.
Working within the People Operations and wider HR Team this role supports the daytoday delivery of HR and Payroll processes and proactively working with other members of the team when action is required in their client groups. This is a generalist role that offers exposure to HR information systems employee life cycle payroll and operational HR. You will be responsible for providing superior customer service and resolving HR Operations queries in a timely and effective manner. To achieve success in the role you will need to be thoughtful resourceful teamdriven and customerfocused.
Key duties and responsibilities
This role will act as the first point of contact for HR queries.
Specific duties include but are not limited to the following:
Ownership of the new joiner/onboarding process including but not limited to:
- Drafting offer letters and contracts creating system records liaising with relevant departments to ensure IT equipment and accounts are set up accordingly.
- Arranging leaver details including liaison with the relevant HR Manager/Officer and feeding relevant information into the payroll as appropriate.
- Preparation of contractual change paperwork as and when required (e.g change in hours role location promotion).
- Providing guidance to staff regarding payroll. Including and not limited to handling firmwide payroll queries and carry out regular reconciliation.
- Providing daytoday HR guidance on policies procedures and processes.
- Maintaining the HR system and ensuring information is inputted accurately and in a timely manner including changes to salary hours benefits personal details etc.
- Take an active role in ensuring queries are responded to in a timely manner.
- Ensuring processes are documented with a focus on efficiencies and process improvements.
- Working across the HR Team to support colleagues in periods of peak work and/or absence.
Compliance
- Ensuring preemployment screening is completed and any issues escalated to the People Operations Manager in a timely manner this includes right to work checks.
- Ensure accuracy and compliance with local legislation and statutory requirements.
- Ensure good housing keeping regarding staff files.
- Work with the wider HR team to audit data within the HR systems.
The successful candidate must have a professional manner and firstclass communication skills. They must be highly organised able to demonstrate a confident and proactive approach to their work and be able to work on their own initiative. They must enjoy working in a busy fast paced team environment and have a flexible nature and a co
operative and willing attitude.
Desired experience
- Experience of working in a HR team environment.
- Experience of working with Payroll.
- Experience of working with HR Systems.
Desired skills and abilities
- Customer focused with the ability to communicate confidently to all levels.
- Curious mindset and problemsolving skills.
- Strong attention to detail.
- Excellent organisational skills and the ability to work quickly under pressure.
- Understanding of the activities of a busy HR function.
- Basic understanding payroll concepts e.g. statutory payments HMRC starter checklists.
- An understanding and adherence to the principles of the confidentiality of sensitive personal data.
At Lewis Silkin our ethos is simple. We strive to do the best for our clients our people and the communities in which we operate. We recognise that an inclusive workplace allows for all kinds of ideas and thoughts a variety of points of view that can trigger discussions or deliver innovative results and a wide range of versatile skills and expertise. We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work ensuring we provide the best possible service to our clients. We are committed to supporting candidates throughout the recruitment process by supporting anyone who requires adjustments in order to ensure they have the opportunity to perform at their best. All applicants will be considered equally and fairly. If youd like to request any adjustments throughout the recruitment process or would like to discuss flexible working patterns please email the recruitment team in confidence .
Required Experience:
IC
Employment Type
Full-Time
