IT Support Technician
IT Support Technician
Posted on :
27-04-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- Competitive salary
- Paid time off
- Training & development
- Tuition assistance
Harbors Home Health & Hospice is looking to ad another team member to our IT Department
This role is an excellent opportunity for an earlymid career IT professional or student seeking handson experience in a dynamic missiondriven environment. As a parttime IT Support Technician you will not only assist with critical daytoday technical support but also gain exposure to core areas of modern IT operations including system administration security compliance and healthcare technology.
This role is an excellent opportunity for an earlymid career IT professional or student seeking handson experience in a dynamic missiondriven environment. As a parttime IT Support Technician you will not only assist with critical daytoday technical support but also gain exposure to core areas of modern IT operations including system administration security compliance and healthcare technology.
Youll work closely with the IT Systems & Security Analyst and contribute meaningfully to the organizations secure and compliant use of technology. We support a diverse set of endpoints and platforms including Windows iOS/iPadOS and Android devices. We utilize services from Azure Microsoft 365 Adobe several healthcarecentric tools and a leading electronic health record (EHR) platform MatrixCare.
We value curiosity clear communication and a desire to learn above allelse. At Harbors youll have the opportunity to build realworld skills in user support process documentation and IT service delivery while learning how security and compliance are managed within a healthcare organization. If youre looking for a collaborative environment where your work has a direct impact and you can gain skills in advanced areas of IT we encourage you to apply
REQUIRED:
Experience in an IT helpdesk support or technical service role
Familiarity with Windows operating systems iOS/iPadOS and Android devices
strong written & verbal communication skills
ability to explain technical concepts clearly
Ability to prioritize multiple support requests
PREFERRED
Experience with an EHR system
Proficient in Microsoft 365/ Microsoft TEAMS
Basic networking user account management and IT asset tracking
Service desk or ticketing system
Installing and troubleshooting Audio/Video equipment and multi function printers
EDUCATION:
Associates degree in Information Technology Computer Science or related field
Equivalent experience or technical training will also be considered
PREFERRED CERTIFICATIONS:
CompTIA A or CompTIA ITF or Google IT Support Professional Certificate or equivalent
Microsoft Certified: Modern Desktop Administrator Associate or similar
Apple Device Support Certification or similar
Experience in an IT helpdesk support or technical service role
Familiarity with Windows operating systems iOS/iPadOS and Android devices
strong written & verbal communication skills
ability to explain technical concepts clearly
Ability to prioritize multiple support requests
PREFERRED
Experience with an EHR system
Proficient in Microsoft 365/ Microsoft TEAMS
Basic networking user account management and IT asset tracking
Service desk or ticketing system
Installing and troubleshooting Audio/Video equipment and multi function printers
EDUCATION:
Associates degree in Information Technology Computer Science or related field
Equivalent experience or technical training will also be considered
PREFERRED CERTIFICATIONS:
CompTIA A or CompTIA ITF or Google IT Support Professional Certificate or equivalent
Microsoft Certified: Modern Desktop Administrator Associate or similar
Apple Device Support Certification or similar
Compensation: $28.00 $30.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Are you seeking a meaningful career with a professional and compassionate team At Harbors Home Health and Hospice a nonprofit organization we prioritize worklife balance while delivering exceptional care. For over 40 years we have proudly served as the leading communitybased Home Health and Hospice agency in Grays Harbor and Pacific Counties. With offices in both Hoquiam and Long Beach we ensure our clinical teams have the support they need to provide quality care to individuals and their families. Join us and make a real difference in the lives of those who need it most.
Required Experience:
IC
Employment Type
Part-Time
Key Skills
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