Spcialiste dexcution des commandes pour laprs-vente Aftermarket Order Fulfillment Specialist
Spcialiste dexcution des commandes pour laprs-vente Aftermarket Order Fulfillment Specialist
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Job Description
******************************************************************An English version will follow************************************************************
propos de nous:
BellatRx est un fabricant priv dquipements demballage de taille moyenne qui compte des clients et des fournisseurs en Amrique du Nord et dans le monde entier. Chez BellatRx nos actions sont guides par ces 6 valeurs fondamentales qui selon nous ont t la cl de notre succs en tant que leader mondial dans la conception la fabrication la distribution et le service de machines demballage et de lignes demballage compltes.
Rsum du poste
- The Aftermarket Order Fulfillment Specialist plays a critical role in ensuring timely and accurate delivery of spare parts and materials to customers. This position is responsible for picking assembling packing and shipping aftermarket orders while maintaining excellent accuracy and communication with internal teams. The specialist supports the Aftermarket and Warehouse departments by ensuring a smooth fulfillment process and providing a positive customer experience.
Nous recherchons un Spcialiste dexcution des commandes pour laprsvente ayant les comptences suivantes :
- Diplme dtudes secondaires ou quivalent requis.
- Au moins 3 ans dexprience dans lexcution des commandes lentreposage ou la logistique (de prfrence dans lindustrie manufacturire ou technique).
- Comprhension de base des systmes ERP (une exprience avec Infor SyteLine est un atout).
- Souci du dtail et capacit travailler de manire autonome.
- Capacit soulever jusqu 50 livres et utiliser des quipements de manutention (par exemple transpalette chariot).
- Bonnes aptitudes la communication et au travail dquipe.
Responsabilits gnrales
- Excution des commandes et logistique
- Prlever des pices dans linventaire en fonction des spcifications de la commande et des listes de colisage.
- Assembler et emballer les commandes afin dassurer un transport sr et scuris.
- Coordonner avec les transporteurs (par exemple UPS FedEx DHL) et prparer les documents dexpdition ncessaires.
- Veiller ce que tous les envois soient correctement tiquets et accompagns de la documentation approprie (par exemple bordereaux dexpdition factures commerciales pour les envois internationaux).
- Confirmer et enregistrer les informations de suivi dans le systme ERP (Infor SyteLine).
- Gestion des stocks
- Veiller lexactitude de linventaire lors de la prparation des commandes et informer le coordinateur des pices dtaches ou le spcialiste des stocks de toute anomalie.
- Signaler tout article endommag ou manquant lquipe concerne (responsable des achats ou de lentrept).
- Participer aux inventaires de base lorsque cela est ncessaire.
- Coordination et Communication
- Collaborer troitement avec le coordinateur des pices dtaches et le coordinateur des services pour sassurer que les commandes sont classes par ordre de priorit en fonction des dates dchance et de lurgence.
- Communiquer les s ou les problmes affectant lexcution des commandes au responsable du march secondaire et aux parties prenantes concernes.
- Maintenir des postes de travail propres et organiss et respecter toutes les directives en matire de sant et de scurit.
BellatRx offre une rmunration et des avantages sociaux trs comptitifs.
Vu que la majorit de nos clients sont situes au tatsUnis langlais est ncessaire afin de pouvoir correspondre avec notre clientle et fournisseurs de services amricains.
********************************************************************The English Version**********************************************************************
About Us
BellatRx is a midmarket privately held manufacturer of packaging equipment with clients and suppliers in North America and Internationally. At BellatRx our actions are guided by these 6 core values we believe have been key to our success as a global leader in the design manufacture distribution and service of packaging machines and complete packaging lines.
Job Summary
The Aftermarket Order Fulfillment Specialist plays a critical role in ensuring timely and accurate delivery of spare parts and materials to customers. This position is responsible for picking assembling packing and shipping aftermarket orders while maintaining excellent accuracy and communication with internal teams. The specialist supports the Aftermarket and Warehouse departments by ensuring a smooth fulfillment process and providing a positive customer experience.
We are looking for an Aftermarket Order Fulfillment Specialist with the following skills:
- High school diploma or equivalent required.
- Minimum 3 years of experience in order fulfillment warehousing or logistics (manufacturing or technical industry preferred).
- Basic understanding of ERP systems (experience with Infor SyteLine is an asset).
- Strong attention to detail and ability to work independently.
- Ability to lift up to 50 lbs and operate material handling equipment (e.g. pallet jack cart).
- Good communication and teamwork skills.
General Responsabilities
Order Fulfillment & Logistics
- Pick parts from inventory based on order specifications and job packing lists.
- Assemble and pack orders to ensure safe and secure transportation.
- Coordinate with shipping carriers (e.g. UPS FedEx DHL) and prepare necessary shipping documentation.
- Ensure all shipments are properly labeled and include correct documentation (e.g. packing slips commercial invoices for international shipments).
- Confirm and record tracking information in the ERP system (Infor SyteLine).
Inventory Handling
- Ensure accuracy of inventory during picking and notify the Parts Coordinator or Inventory Specialist of any discrepancies.
- Report any damaged or missing items to the relevant team (procurement or warehouse supervisor).
- Assist with basic inventory cycle counts when required.
Coordination and Communication
- Collaborate closely with the Aftermarket Parts Coordinator and Service Coordinator to ensure orders are prioritized based on promise dates and urgency.
- Communicate delays or issues affecting order fulfillment to the Aftermarket Manager and appropriate stakeholders.
- Maintain clean organized workstations and follow all health and safety guidelines.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
