Sales Support Analyst
Sales Support Analyst
Posted on :
27-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 50000 - 85000
Vacancy
1 Vacancy
Posted on :
27-04-2025
Job Description
Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing Customer Success Employee Success and Speed. Were not just any public company we made history in 2021 by becoming apublic benefit corporation(PBC) legally bound to balancing the interests of customers employees society and investors.
The Role
Veeva is looking for a driven Sales Support Analyst to join our growing team! You will be a partner to the North America Sales team and work directly with our customers to support their Veeva software subscription ideal candidate is a motivated goaloriented and driven individual who is interested in developing sales support and customer service best practices.
What Youll Do
- Build trusted relationships through direct communication with Veeva Sales Finance and Operations teams and with the Customer
- Create and process subscription and renewal opportunities and quotes in a timely and accurate manner
- Answer customer questions about the order process and provisioning status
- Collect relevant documentation to close out opportunities
- Daily navigation of Salesforce including but not limited to creating opportunities running reports searching for current orders and building quotes
- Working on special projects as needed
- Act with urgency integrity and a focus on the customer
Requirements
- University degree (BA BSc BBA) or equivalent work experience
- 3 years in a sales support or a customer support environment
- Strong written and oral communication skills in English
- Intermediate Excel Skills
- Experience working in or other CRM system
- Strong organizational and time management skills attention to detail
- Must be highly selfmotivated and able to work independently
Nice to Have
- Enjoy solving you dont know the answer youll dig until you find it
- SaaS experience
- Experience with MS Office (PowerPoint Word)
- Experience with Google Suite (Docs Sheets Slides)
Perks & Benefits
- Medical dental vision and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1 charitable giving program
Compensation
- Base pay: $50000 $85000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications experience and expected contributions. This position may also be eligible for other types of compensation in addition to base salary such as variable bonus and/or stock bonus.
#LIRemote
Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin or ancestry age disability marital status pregnancy protected veteran status protected genetic information political affiliation or any other characteristics protected by local laws regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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