Service Manager Core Solutions
Service Manager Core Solutions
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$ 75000 - 105000
1 Vacancy
Job Description
EquipmentShare is Hiring a Service Manager
EquipmentShare is immediately hiring aService Managerfor our rental facility inRidgefield WA to be responsible for leading a team of Heavy Equipment Maintenance Technicians (Mechanics).
Salary range: $75000 $105000.Factors including past experience and location may affect final compensation rate.
Schedule:Monday to Friday 7:00 AM to 5:00 PM (Frequent extended hours and may be on call during the weekend)
Primary Responsibilities
As a Service Manager youll use our tech to create assign and monitor work orders track machine service intervals order parts and diagnose issues faster by pulling data from hundreds of makes and models. With realtime information at your fingertips you can determine the root cause and corrective action for each issue quickly enabling you to work smarter not harder.
Coordination and supervision of quality performance of our equipment mechanics and service personnel
Scheduling repairs for customer and company owned rental equipment
Maintain and nurture existing customer relationships to ensure that our customers are 100 satisfied with the level of service and support they are receiving from EquipmentShare and are being kept uptodate about new or additional ways in which EquipmentShare can help improve their business
Promptly respond to and resolve customer inquiries requests complaints or other communications
Employee training and development and maintaining a safe work environment
Other duties assigned as needed
Why Were a Better Place to Work
Competitive pay: Base salary plus Company Profit Sharing Plan
Company provided truck
Company provided cell phone or phone stipend
Medical Dental and Vision benefits coverage for fulltime employees
Generous paid time off (PTO) plus company paid holidays
401(k) and company match
Annual tool and boot reimbursements for those in applicable jobs
Fitness Membership stipends plus seasonal and year round wellness challenges
Company sponsored events (annual family gatherings food truck nights and more).Monthly family dinner nights
Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year
Opportunities for career advancement and professional development
Access to industry leading diagnostic tools
Skills & Qualifications
Required Skills/Abilities:
Industry knowledge (this can be in the rental industry or a related construction field) innovative and dependable. Ideally three years of maintenance and service experience.
Strong interpersonal and problem solving skills.
Adaptable to the fast pace of a growing company and be able to quickly educate themselves about and stay uptodate on the latest EquipmentShare products and services.
Competitive but thrive in a team oriented environment. Preference will be given to applicants with experience and/or a background in the construction industry.
Superior customer service teamwork and verbal/written communication skills
Education and Experience:
High School diploma Trade school certificate preferred
Experience in field service maintenance and repair preferred
- Experience leading maintenance teams
Valid drivers license with acceptable driving record. Must be at least 21 years old to operate company vehicle
Physical Requirements:
Must be able to move stand stoop and bend freely
Must be able to lift up to 50 pounds at times
This is a safety sensitive position and any offer of employment will be contingent on passing a 10 paneldrugscreen
EquipmentShare is an EOE M/F/D/V
Required Experience:
Manager
Employment Type
Full Time
