Academic Department Administrator

Job Description Summary
The George Washington University Columbian College of Arts and Sciences CCAS Department of Romance German and Slavic Studies RGSS fosters critical thinking reading speaking and writing within and across cultures and histories. Beyond our degree and minor programs the department offers dozens of language culture and literature courses in French German Italian Portuguese Russian and Spanish to hundreds of students every semester. Most of the courses taught are in the original language; some are in English. RGSLL is seeking an Academic Department Administrator to work with the Lead Academic Department Administrator to support the office. Duties and Responsibilities: Acts as the primary contact for the main office suite with regard to daily office functions to ensure that the office runs smoothly. Duties to include but not limited to serves as receptionist greets and refers calls responds to inquiries from students University staff sponsors and/or the public with extensive knowledge of departmental programs and courses monitors the departments general email and voicemail accounts and forwards messages to the appropriate party for reply in a timely manner receives and distribute incoming mail and packages; aids faculty in sending mail and shipments maintains the departments key database and inventory and orders and maintains supply inventory. Provides general support in of office operations which involves but is not limited to filing scheduling meeting space/logistics preparation of meeting materials assisting with departmental events (graduation reception search receptions etc.. Provides support for various administrative tasks which includes but is not limited to assisting faculty and staff with special projects liaison in solving routine administrative or procedural problems with other departments monitoring and handling maintenance related issues for the department and preparing Fixit requests. Plans work distribution for peak periods and trains student workers to provide quality customer service to office visitors assists students with general questions about registration office hours credit transfers major declaration course prerequisites and other inquiries as they arise. Maintains policy and decision files regulations historical files and similar documentation applicable to the programs administered. Maintains RGSLL website to include but not limited to making changes and updates as requested by the Chair faculty and staff monitoring and initiating necessary changes based on faculty changes promoting the department activities via CCAS news agencies and/or other social media sites. Acts as the departments primary liaison for course scheduling requests semester changes/additions prepares forms/reports at the request of faculty and staff and monitors the changes. Researches and provides data reports from ThoughtSpot Insight and Banner applications as necessary and at the request of faculty and staff. Collects and maintains faculty office hours each semester in a timely manner to create an accurate faculty list. Produces the departments biweekly newsletter by collecting information from faculty and staff and compiling the information provided to create the newsletter. Acts as the faculty delegate to produce expense reimbursements via Concur under supervision. Perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position

Minimum Qualifications
Qualified candidates will hold a Bachelors degree in an appropriate area of specialization plus 2 years of relevant professional experience or a Masters degree or higher in a relevant area of study. The degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education training and experience.

Work Schedule
Monday Friday 8:30AM 5:30PM