RD Program Manager

Team Description:

Come join the Pendo R&D Program Management team. We have a squad of 11 PgMs located globally in Israel Sheffield and US (Raleigh). This opportunity will be supporting our Platform Pillar in the Global R&D Program Management team as a trusted partner who identifies challenges collaborates and facilitates the most effective solution. We are committed to creating a cohesive working environment that is effective transparent and motivating resulting in incremental customer value.

Responsibilities:

Pendo is searching for a R&D Program Manager to spearhead largescale initiatives and guide multiple scrum teams through the intricate dance of a successful product launch. This dynamic role demands not only selfmotivation and diligence but also an indepth understanding of agile methodologies and Pendos intricate launch process. Youll orchestrate the efforts of crossfunctional teams adeptly navigate the evershifting landscape of a fastpaced environment and master the art of communication with diverse stakeholders from vendors to GTM partners. Ultimately your expertise will not only ensure smooth product launches but also contribute to delivering outstanding customer satisfaction making you a key player in Pendos continued success.

• Work closely with Pendo leadership and key partners to ensure alignment with strategic objectives
• Own and execute Pendos whole product launch process
• Understands the basic and advanced agile methodologies and knows how to apply them from knowledge and experience that fits Pendo pillar and/or teams.
• Owns pillar/squad specific reporting on progress roadmap updates internal metrics risk management communication plan gotomarket activities and hold people accountable to ensure business goals are met
• Lead initiatives/projects by staying aligned on scope business goals operational model and securing crossfunctional alignment
• Establish and maintain positive and productive relationships with internal/external stakeholders
• Explore unique new opportunities to solve problems
• Lead and facilitate key stakeholder meetings such as; pillar/squad/scrum team leadership syncs initiative kickoffs gotomarket kickoffs agile ceremonies; such as retrospectives sprint plannings
• Participate in weekly Program Management team meetings to share learnings and improvements

Minimum Qualifications

• At least two 2 years of experience as a Program Manager working with Engineering and Product Teams
• A Bachelors or equivalent work experience
• Must be self driven in a fastpaced environment
• Thorough understanding of project/program management techniques and methods
• Knowledge of basic and/or advanced agile methodologies
• Exceptional skills in leadership communication time management facilitation and organization

Preferred Qualifications

• Professional (PSM) or Certified Scrum Master (CSM) certification
• Strong customer service experience
• Relevant work experience in product development lifecycle (PDLC)

Pendo Description:

Pendo was founded in 2013 by former product managers who combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success. Our mission is to improve societys experience with software.

Come join one of the fastestgrowing startups supported by bestinclass institutions like Battery Ventures Salesforce Ventures Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendos future. Our culture is passionate dynamic and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds experiences abilities and perspectives.

Accessibility

Pendo is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodation(s) for any part of the recruitment process please send a request to: All requests for accommodations are treated discreetly and confidentially as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry and are one part of many compensation benefits and other reward opportunities we provide.

Individual pay rate decisions including offers made within and over the expected salary range are based on a number of factors including qualifications for the role experience level skillset and balancing internal equity relative to peers at the company.

#LISC1