Food and Beverage Floor Manager
Food and Beverage Floor Manager
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Job Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS! The Hilton London Metropole Hotel has just finished in 2022 a transformational refurbishment updating all of its Food & Beverage outlets Bedrooms Public Areas and Meeting Space.
Following the completion of the refurbishment the hotel now boasts 1100 bedrooms four unique restaurants and bars 35 meeting rooms including three ballrooms with capacity for over 1350 guests as well as an exclusive event space with unparalleled breathtaking skyline views across London.
Fancy taking a closer look at our brand new hotel Check out our socials:
Events website:Hilton London Metropole
Linkedin: WORLD OF REWARDS
- Salary: 32.000 per annum
- Grow your Career!
- Remote work day option
- Monthly team recognition & celebrations
- Open space large office
- Freehealthyand high qualitymealswhen on duty
- Personal Developmentprogrammes designed to support you at every step of your career
- Hilton Honours Team Member Travel Program: discounted hotel nights plus 50 off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts:with Perks at Work
- Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)
- A chance to make a differencethrough our Corporate Responsibility programmes Find out what and how we are doing
What are we looking for
- Strong knowledge of hotel/leisure/service sector
- Record of success in Conference and Beverage specifically the ability to deliver profit control costs and build customer loyalty
- Exceptional communication skills
- Exceptional leadership skills to create a winning team
The responsibilities well trust with you as a F&B Floor Manager:
- Manage all Conference and Banqueting floor operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Awareness of trends and propose ideas to build the range and quality of Conference and Banquet
- Optimise sales and contain costs identifying any areas for action
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels cover business demands
- Ensure that training is carried out on an ongoing basis
- Ensure communication meetings are conducted and postmeeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Assist other departments wherever necessary
EVERY JOB MAKES THE STAY.
At Hilton It Matters Where You Stay but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels Hilton Brands Global Hospitality Company
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
