Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

1. Serve as a key liaison between the Technology Delivery team and LOBs.

2. Collaborate with peer groups in Technology and LOBs to identify document and communicate business needs and provide technology solutions.

3. Work closely with business stakeholders to understand business processes and strategies.

4. Establish project and work requests requirements using document business process and workflow analysis. Ensure all stakeholders are involved in requirements gathering activities.

5. Facilitate requirements elicitation sessions and walkthroughs with appropriate stakeholders to plan elicit capture analyze and validate business functional and technical requirements

6. Perform current state analysis of existing business systems applications and functions.

7. Prepare user interface diagrams business process and workflow diagrams in support of small work requests (enhancements) or large scale project implementations.

8. Understand the longterm business objectives and suggest strategies to meet those objectives and introduce technical innovations as needed.

9. Develop and maintain effective working relationships with business process owners and other stakeholders to develop acceptance criteria and a plan to facilitate user acceptance testing of a solution that meets the business requirements.

10. Assist/coordinate preplanning activities (e.g. business case project estimate project risk assessment stakeholder analysis draft charter).

11. Facilitate routine meetings with business stakeholders to provide updates on inflight initiatives.

12. Attend business unit management meetings as needed.

13. Become deeply immersed and knowledgeable about core business functions processes and workflows associated with assigned business areas and projects.

14. Observe and ensure strict adherence to all Technology and Truist policies and standards (e.g. Systems Development Life Cycle (SDLC) Change Management).

and mentor junior level Business Analysts.

QUALIFICATIONS

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

Required Qualifications:

1. Bachelor degree or equivalent experience to include six years of information technology experience with significant experience in software development

2. Four years of experience as a business analyst or related role/experience with experience in one or more of the following areas: Project Management Business Process Management Relationship Management Business Operations Quality

3. Management Experience planning facilitating eliciting documenting and managing business functional and technical requirements

4. Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies

5. Ability to interact with management business staff ADS and DTS personnel in order to gather compile and exchange information on work requests/project requirements and negotiate disputes effectively

6. Strong presentation verbal and written skills

7. Ability to manage multiple concurrent projects activities and tasks under time constraints

8. Ability to effectively interface with staff at all levels and resolve conflicts

9. Exceptional communication teamwork and influencing skills that foster a collaborative and continuousimprovement environment

10. Excellent facilitation and organizational skills

11. Strong critical and analytical thinking and problemsolving skills

12. Demonstrated proficiency in basic computer applications such as Microsoft Office software products

13. Understand core systems applications and technical platforms

Preferred Qualifications:

1. Demonstrated experience in mainframe systems analysys

2. Banking domain experience preferably with core deposit systems

2. Ability to read analyze and interpret technical data

3. Project Management Institute (PMI) or International Institute of Business Analysis (IIBA) certification

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50 of the time)

Standing

Occasionally (Less than 25 of the time)

Walking

Occasionally (Less than 25 of the time)
Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.

Availability

Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10