Front Desk Receptionist
Front Desk Receptionist
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₹ 300000 - 350000
1 Vacancy
Job Description
Company Overview
INVESTIN REALITY LLP is a dynamic real estate company headquartered in Mumbai renowned for offering expert advice in property selection and strategic partnerships in exclusive marketing rights. With a team of over 60 experts the firm excels in current market research ensuring superior insights into real estate trends. More information can be found at .
Job Overview
We are seeking a motivated and professional Front Desk Receptionist to join our team in the Mumbai Suburban area. As a fulltime junior position this role requires substantial interaction with clients and team members. The ideal candidate will have between 1 to 3 years of relevant experience and will be essential in creating a welcoming environment for clients and visitors.
Qualifications and Skills
- Proficiency in Microsoft Office Suite for managing schedules emails and documentation efficiently.
- Familiarity with handling multiline phone systems to direct calls and messages appropriately.
- Exceptional interpersonal communication skills to engage with clients and staff effectively.
- Customer Service (Mandatory skill): Ability to maintain a high standard of customer focus in a busy environment.
- Data Entry (Mandatory skill): Competence in accurately inputting and managing information as required.
- Conflict Resolution (Mandatory skill): Skill in managing and resolving any client or internal disputes that may arise.
- Attention to detail to ensure all client requests and documentation are handled accurately and professionally.
- Ability to multitask and prioritize tasks to handle a variety of responsibilities simultaneously.
Roles and Responsibilities
- Welcome all clients visitors and staff at the front desk and ensure a positive first impression.
- Manage and redirect incoming calls on a multiline phone system ensuring all inquiries are addressed promptly.
- Schedule appointments and meetings effectively coordinating with team members as necessary.
- Maintain a clean and organized reception area along with proper office supplies inventory.
- Perform accurate data entry tasks and maintain relevant databases or documentation.
- Assist in administrative tasks as required supporting the team with daytoday operations.
- Efficiently resolve client grievances and ensure highquality customer service is upheld.
- Implement and enforce office policies and company procedures to maintain a structured work environment.
Required Experience:
Junior IC
Employment Type
Full-Time
