Client Workspace Engineer
Client Workspace Engineer
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Job Description
The Client Workspace Engineer will work within the End User Engineering team. The team is responsible for engineering and supporting the firms Desktop Workspace across physical virtual and cloud Windows platforms including Windows OS desktop DR hardware integration configuration management application delivery Citrix Remote Access Azure MFA and Windows Thin clients.
We are looking for a Windows systems engineer with significant expertise in scripting and developing tools for DR solutions focused on P2V recovery of workstations. The candidate should also have user profile and application management expertise to help us build implement and support the next generation of modern enterprise computing workspace. Our vision includes end user desktops being treated as mostly disposable platforms lightly managed devices whether on premise physical / VDI or off premise cloud hosted.
Principal Responsibilities:
Supporting and developing our DR solution built on Acronis Powershell VMWare web services and SQL.
Engineering Windows builds integrating Windows desktop operating systems and core applications.
Employ automation and rigorous QA methodologies to ensure the delivery of a consistent and reliable Workspace service including maintaining the Windows servicing model.
Analyze performance data to provide resources utilization information in support of operational process.
Analyzes plans test documents and implements regular advanced or special maintenance activities of systems hardware and software to meet service level agreements with users groups.
Strong skills troubleshooting and resolve issues with desktop virtualization Citrix VDA integration and SQL.
Participate in the firms change incident and problem management processes.
Create and maintain knowledge base run books configuration and support documentation.
Provide third line technical support system administration and engineering for our desktop DR solution
Provide additional support as required for global Windows desktop and Citrix environment with components such as SCCM InTune Citrix VDA Storefront Azure MFA.
Qualifications and Required Skills
Degree in Computer Science or related field.
Ten Years of experience with Windows desktop VDI and Citrix technologies covering administration maintenance and deployments in an enterpriseengineering role.
Quick learner detail oriented; demonstrate thoroughness and strong ownership of work.
Strong troubleshooting mindset (i.e. parsing event log Sysinternals tools dump analysis).
Excellent teamworking collaboration and interpersonal skills.
Excellent scripting and programming experience e.g. PowerShell .NET C# C
Thorough knowledge of Acronis backup / P2V conversions
Proficient using github jira confluence and software release pipelines
Thorough knowledge of VMware ESX VC
Thorough knowledge of Citrix XenApp and XenDesktop technologies.
Thorough understanding and experience of common native Windows infrastructure components and configuration management I.e. Active Directory / GPO.
Experience integrating the latest Windows 11 features and deployment strategies.
Experience with modern management tools in largescale environments including SCCM InTune Citrix XenApp / XenDesktop VMware XenServer.
Knowledge of and experience with Systrack LiquidWare Appv login VSI and Office 365 is desirable.
Knowledge of delivering stateless desktops with streamed application or layered applications using Citrix App Layering or similar technologies is desirable.
Knowledge of Citrix NetScaler with Insight/Command Center and NMAS would be a plus.
Knowledge of Citrix StoreFront multi region and RSA multifactor would be a plus.
Employment Type
Full-Time
