Receptionist
Receptionist
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Job Description
NeuroRehab Allied Health Network exists to empower people with a neurological condition to live life full of choice inclusion and new possibilities.
Our core values are Were on your team We Innovate We are Enthusiastic and We Expand Horizons!
We are a respected multidisciplinary rehabilitation service catering to the unique needs of people with neurological conditions. With a team of over 200we provide the most comprehensive allied health services in our sector with innovative rehabilitation centres across Melbourne Geelong Hobart and Albury along with an extensive home visit and communitybased service.
Culture
We are a familyrun business and have a superfriendly team culture.Our highly supportive team members are linked in the desire to work collaboratively respectfully inclusively and enthusiastically. We invest in the professional development and wellbeing of our team to ensure the best outcomes for our clients and team members.
What we would like to offer you:
- A fun flexible and supportive work culture is important to us at NeuroRehab. We have beencertified as a Great Place To Work Australiaby the international consulting group Great Places to Work and ranked as one of theirBest Work Places in Australiafor three years running.
- Health and wellbeing initiatives with our Employee Assistance Program.
- Supportive team environment to inspire your growth.
- Active Learning & Development programs.
- Celebrate our quiet achievers and our loud ones.
- Regularly funded social events with the team and the greater NRAHN organisation.
- Be part of peoples rehab journey!
- Permanent role with job security.
Description
Receptionist role for NeuroRehab
We are seeking a Receptionist to join our Werribee team to workin frontofhousereceptionand assistwithadministration duties. Ideally you would have experience in allied health or disability service provider reception and an awareness of the NDIS would be a strong advantage (though not entirely essential if youre a bubbly enthusiastic and organised person who loves to learn!
The position isfulltime 38 hours per week. Four days working based from our Werribee clinic (with occasional shifts at Deer Park & Melton clinics) working 8:45am to 6pm and one day working a 3 hour shift.
The pay rate will follow the Health Professionals and Support Services Award 2020 support services level 5 categoryat$28.09/hr $55505.84pa)
At NeuroRehab we consider our Reception Team to be theHEART of NRAHN HighlyEfficientApproachableReceptionTeam!
Our clients are predominantlyNDIS participants along with some TAC andMy Aged Carefunded clients.
NeuroRehab Allied Health Network recognises the value of our reception team as an integral part of our clients rehabilitation journeys. We search for receptionists adept at traditional reception skills but who can also add to a clients rehabilitation through skilled communication inclusiveness and oozing bubbly & positive vibes! Welike to consider our Receptionists a part of our therapy team!
Skills And Experiences
Requirements
- Documentation and administration tasks.
- Greeting and creating a friendly positive motivating atmosphere for clients.
- Managing phone enquiries and bookings and following up funding agreements.
- Managing our Therapist and Allied Health Assistants diary bookings.
- Responding to email requests from our therapy team.
- Occasionally assisting therapists directly.
- Invoicing and account payments.
- Opening and closing procedures.
- Basic practicehousekeeping and COVID19 cleaning compliance tasks.
- 2 Covid19 vaccinations preferred.
Successful candidates are required to undertake a Police Check Working With Children Checkand NDIS Worker Screening check prior to appointment and are required to disclose any preexisting injury or illness which may be adversely affected by undertaking the position.
Skills & Experience
- A minimum 1 year experience in a similar reception role
- Valid drivers licence
- Experience in allied health medicalreception or administrationadvantageous
- An understanding of the NDIS system highly advantageous
- Clear patient and friendly communication style
- Experience communicating with people with a disability
- Exceptional interpersonal skills
- Computer literacy
- Great multitasker
Diversity and Inclusion
At NeuroRehab Allied Health Network we strive for a culture of inclusivity celebrate diversity and diverse perspectives of our team members and community. Applicants from all cultures and backgrounds gender identities physical abilities religion and sexual orientations are highly encouraged to apply for our roles.
NeuroRehab Allied Health Network is committed to being a childsafe childfriendly and childempowering organisation and has a zerotolerance approach to any form of child abuse.
We acknowledge the Traditional Custodians of the land & pay our respects to Elders past present & emerging.
*** Applications Close 22 May 2025 ***
We may interview and hire prior to this date so dont hesitate in putting your application forward
To display your communication skills be sure to submit a cover letter with your application
For more information please reach out to
Due to the high application rate for our roles only successful applicants will be contacted.
Employment Type
Full-Time
