Physician Office Specialist I - Beaches Primary Care
Physician Office Specialist I - Beaches Primary Care
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. Allows providers to focus on patient care by coordinating/scheduling appointment schedules and daily activities of required materials/information serving as a direct contact and resource to the patient utilizing clerical skills technical skills and excellent customer service techniques. Accurately registers new patients and updates demographic and insurance information. Provides facetoface customer service regarding any billing and insurance questions. Assists with negotiating authorizations and/ or precertifications for patients within the Mayo system. Assists with verifying insurance benefit and systematically documents the source and method of verification. Collects copayments precare deposits consultation fees and other forms of account payments from patients. Documents and reconciles cash received.
Qualifications
EDUCATION: High School Diploma or equivalent. EXPERIENCE: One or more years experience/training in a forwardfacing customer service role or medical environment required. Must have previous experience in multiple electronic applications including Word and Excel and be able to keyboard at 30cwpm. Strong customer service background required with excellent written and oral communication : JOB KNOWLEDGE: Must be comfortable with technical office equipment (i.e. printers fax machines copiers and telephone systems). Must be able to interact with a variety of people at different levels within the institution. Must possess good problem solving skills and the ability to exercise good judgment. Must present him or herself in a professional and friendly manner demonstrate excellent customer service techniques and critical thinking skills. Organizational skills with the ability to function independently and able to manage multiple tasks/priorities is required.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
