Family Service Supervisor
Family Service Supervisor
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Job Description
Summary Statement
The incumbent is responsible for supervising staff who directlyprovide coordinate and monitor the delivery of professional services to youthand their families that are involved in the juvenile justice system. Theyouth serviced often have complicated needs such as mental health dependencyand trauma. Services are offered based on assessed risk with a focus onpromoting public safety.
Essential Functions
- Assigns cases to staff; establishes caseload controls; reviews case histories and monitors treatment plan for conformity to social service principles and progress in meeting client needs.
- Holds individual and unit conferences to discuss cases problem areas work load and resources; evaluates performance of staff.
- Conducts orientation for new employees and ongoing training on case management theories and principles and policies and procedures.
- Evaluates and prepares reports on unit effectiveness in meeting program goals; prepares reports on monthly statistics for treatment activity placement and custody and other surveys and reports as requested by superiors.
- Acts as intermediary in resolving problems encountered by staff in attempting to coordinate service plans requiring interdivisional and/or interagency cooperation.
- May provide support and act as backup to staff in crisis situations such as potential suicides and battery against youths and sexual abuse cases. May be required to isolate and/or physically restrain youths which are acting out.
- May be called upon to provide direction in emergency situations which requires immediate attention.
Job Requirements
1. Applicants must possess at least one of the following:
Possession of an Bachelors degree or higher.
In addition to the above requirement applicants must meet all of the job requirements below:
2. Two years experience in health or human services focusing on the safety and welfare of families such as identifying issues barriers and goals; determining eligibility for and availability of community resources; assisting clients and their families in obtaining needed services; family conflict and crisis resolution and assessing progress towards goals.
3. Three years experience in case management such as assessing planning developing implementing monitoring and evaluating options and services to meet an individuals human service needs.
4. Coursework training and/or work experience in staff supervision which may include performing as a lead worker overseeing the work of others.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal EVerify system where the State will provide the federal government with each new hires Form I9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
Preemployment Drug Testing: Upon a conditional offer you must undergo preemployment drug testing as part of the hiring process.Criminal background check:A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.Benefits
To learn more about the comprehensive benefit package please visit our website at Process
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application online all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by callingor by visiting . You may also callor email for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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