Community Communications ProductDeveloper

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

About the team

Were looking for someone to join our smalland extremely onlineCommunity Communications team which manages Stripes social media channels and fosters community among our users. We work closely with product managers engineers and program leads to augment launches and announcements increase awareness of products and features and tell the stories of the companies building on Stripe.

What youll do

Were looking for a highagency communitybuilder to further strengthen the network of startups and developers building on Stripe. The ideal candidate is allergic to #brands feeling much more at home building authentic relationships with users and creating spy demos to help them see and feel the power of our products. Day to day the Community Comms Product/Developer lead will be responsible for enriching our network of startups and developers keeping them keenly updated on what were building and bringing their feedback and ideas back into Stripe to improve our products and processes.

Responsibilities

• Write and execute strategies to amplify product news and announcements for our startup and developer community via social channels primarily X.
• Embed deep within that community building trusted longterm relationships with startups and developers.
• Mine within Stripe for stories and nuggets likely to enhance awareness understanding or rapport in our community.
• Become a conduit for feedback and advice on our products routing suggestions to the relevant teams within Stripe.
• Create and commission social content (e.g. videos GIFs demos) that aid awareness and/or understanding of our products.
• Conjure internetbreaking moments and artifacts to send the community wild and draw focus to specific products or programs.
• Take accountability for iterative progress and improvement in all of the above.

Who you are

Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.

Minimum requirements

• 7 years of relevant work experience
• Experience in community building social or communications preferably in tech
• An extremely punchy social copywriterwith an ability to grasp the Stripe voice and tone
• Experience writing for thoughtful engaged high agency audiences
• Creative flair and an aversion to the hackneyed and obvious
• A sharp eye for design
• A passion for X and YouTube and an unusual interest in the intricacies of their cultures and dynamics
• Exceptional judgment and ability to navigate ambiguity
• You move with urgency; comfortable turning things around on tight timetables and pivoting quickly in response to new data

Preferred qualifications

• An excellent understanding of Stripes technology and the developer community we are building for
• A basic or hobbyist understanding of coding
• Already embedded in the startup and developer community on X
• Highest quality bar of anyone you know when it comes to great writing stories and content
• Your first instinct with new ideas or content is to test them with the people they reach
• A track record of planning and running creative complex datadriven campaigns plus experience working closely with marketing and design team