Computer Information Services Specialist II
Computer Information Services Specialist II
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$ 64984 - 104954
1 Vacancy
Job Description
Introduction
It is important that all experience be fully documented. Failureto ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause thecandidate to be rejected.
PLEASE FILL OUT THEAPPLICATION COMPLETELY.
The application ispart of the examination process. Your answers will determineyoureligibility to participate in the next phase of the selection process.
Clearly describe yourqualifications in detail. Credit cannot be given for education trainingexperience knowledge skills and abilities that you fail to indicate.
Do not leave anyanswer spaces blank; if a question does not apply write N/A.
Although you mayattach a resume to further describe your qualification it does not substitutefor completing the application form. An incomplete application form may resultin disqualification. Do NOT write see resume in your work historyor responses to supplemental questions.
Failure to complywith these instructions may result in disqualification.
Read the JobAnnouncement carefully for specific filing instructions supplementalquestions and final filing dates.
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
- Provides technical assistance to end users to resolve problems with hardware and software;
- Installation configuration testing of computers peripherals software network components camera systems (both incar and body worn);
- Installation removal and configuration of network computer and camera systems;
- Preparation of equipment predeployment imaging and setup and configuration of all equipment;
- Handle and provide service to all service calls within the assigned area of responsibility;
- Provide support to the multiple incar vehicle systems such as computers incar camera and body worn cameras;
- Running and terminating cables supporting of network ups systems assisting in the diagnoses and troubleshooting;
- Make recommendations for improvements; and
- Other duties as assigned
MINIMUM QUALIFICATIONS
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: One year of experience evaluating implementing and maintaining personal computer hardware and software.
Notes:
may substitute experience responding to and resolving help desk calls from users of computers or operating computer equipment for the purpose of data entryword processing spreadsheet graphics data base or otherapplications on a yearforyear basis for the requirededucation.
may substitute nine credit hours in personalcomputer applications at an accredited college university or institution for oneyear of the required experience.
may substitute the completion of a certification program in computer repair such as Microsoft A or an equivalent program for one year of the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a noncommissioned officer in Cyber and Information Systems classifications or Cyber andInformation Systems specialty codes in the Information Technology field of work on a yearforyear basis for therequired experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preferencewill be given to applicants who possess the following preferred is important that you include clear and specific information on yourapplication regarding your qualifications.
1. Experience with the installation maintenance andtroubleshooting of hardware
2. Experience installation and maintenance ofMicrosoft based software
LICENSES REGISTRATIONS AND CERTIFICATIONS
SPECIAL REQUIREMENTS
In accordance withSection 2204(b)6 of the Public Safety Article candidates for position inthis classification may be subject to an initial drug screening and a completecriminal background investigation to include a polygraph examination beforepermanent appointment can be made. A criminal conviction may be grounds forrejection of the candidate.
SELECTION PROCESS
Only candidates who meet the minimum qualifications willbe considered for this classification. Therefore it is essential that youprovide complete and accurate information on your application. Successfulcandidates will be placed on the Eligible List categorized as BEST QUALIFIEDBETTER QUALIFIED or QUALIFIED and remain eligible for consideration for atleast one year from the date of examination. The list will be used by thehiring manager to select employees. The list will be valid for one year.
EXAMINATION PROCESS
The examination will consist of a rating of youreducation training and experience related to the requirements of the may be required to complete a qualifications supplement or the rating maybe based on your application. Report all experience and education that isrelated to this position.
BENEFITS
FURTHER INSTRUCTIONS
NOTE: Currently applicants are limited touploading one file. As a result it is strongly urged that those applyingupload ALL required and additional documents (undergraduate and graduatetranscripts resumes etc. as one file. If you are unable to apply online youmay submit an application via mail. TheMaryland State Application Form can be found online. Completed applicationsrequired documentation and any required addendums may be mailed to:
Maryland State Police
Human Resources Division
1201 Reisterstown Road
Pikesville MD 21208
ATTN: Tiffany R. Hazel
For questions regardingthis recruitment contact
It is the policy of the MarylandState Police to comply with all applicable federal and state laws prohibitingemployment discrimination and to provide equal employment opportunity to allemployees and applicants for employment without regard to age ancestry colorgender identity and expression genetic information marital status mental orphysical disability national origin race religious affiliation belief oropinion sex sexual orientation or any other protected status.
TTY Users: call viaMaryland Relay.
We thank our Veterans fortheir service to our country and encourage them to apply.
As an equal opportunityemployer Maryland is committed to recruiting retaining and promotingemployees who are reflective of the States diversity.
Bilingual applicants areencouraged to apply.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
