Delivery Practice Manager WWPS ProServe
Delivery Practice Manager WWPS ProServe
Posted on :
27-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-04-2025
Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role youll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. Youll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers partners and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. Youll routinely engage with Director Clevel executives and governing boards whilst being responsible for opportunity capture and driving engagement delivery. Youll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams on understanding and defining business outcomes for customers by building trust identifying applicable AWS Professional Services offerings and creating proposals and SOWs.
Your experience gained leading teams within the technology sector will equip you with the ability to optimize team performance through implementing tailored people development plans ensuring your teams are aligned to customer needs and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams you will cultivate strong customer Amazon Global Sales (AGS) and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement delivering engagements on time within budget and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that after start the selected candidate have the ability to obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.
Key job responsibilities
As an experienced Professional Services Delivery Manager you will be responsible for:
Building and managing a highperforming team of Delivery Consultants
Collaborating with Delivery Consultants Engagement Managers Account Executives and Cloud Architects to deploy solutions and provide input on new features
Developing and overseeing the implementation of innovative forwardlooking IT strategies for customers
Managing practice P&L ensuring ontime and withinbudget delivery of customer engagements
Driving business development initiatives and exceed customer satisfaction targets
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
7 years in IT and/or Management Consulting with at least 3 years in a people leadership role.
Experience managing IT transformation projects
Bachelors degree in Computer Science Engineering related field or equivalent experience
Experience leading highly technical teams within complex environments.
Current active US Government Security Clearance of TS/SCI or above
Advanced technology degree or AWS Professional level certifications (e.g. Solutions Architect Professional DevOps Engineer Professional) preferred
Strong project management and resource management capabilities
Financial acumen with P&L management experience
Ability to navigate complex stakeholder relationships and drive change
Sales and negotiation skills for opportunity capture and proposal development
Excellent communication presentation and negotiation skills with the ability to build and maintain Clevel client relationships
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. Youll routinely engage with Director Clevel executives and governing boards whilst being responsible for opportunity capture and driving engagement delivery. Youll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams on understanding and defining business outcomes for customers by building trust identifying applicable AWS Professional Services offerings and creating proposals and SOWs.
Your experience gained leading teams within the technology sector will equip you with the ability to optimize team performance through implementing tailored people development plans ensuring your teams are aligned to customer needs and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams you will cultivate strong customer Amazon Global Sales (AGS) and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement delivering engagements on time within budget and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that after start the selected candidate have the ability to obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.
Key job responsibilities
As an experienced Professional Services Delivery Manager you will be responsible for:
Building and managing a highperforming team of Delivery Consultants
Collaborating with Delivery Consultants Engagement Managers Account Executives and Cloud Architects to deploy solutions and provide input on new features
Developing and overseeing the implementation of innovative forwardlooking IT strategies for customers
Managing practice P&L ensuring ontime and withinbudget delivery of customer engagements
Driving business development initiatives and exceed customer satisfaction targets
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work/Life Balance We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
7 years in IT and/or Management Consulting with at least 3 years in a people leadership role.
Experience managing IT transformation projects
Bachelors degree in Computer Science Engineering related field or equivalent experience
Experience leading highly technical teams within complex environments.
Current active US Government Security Clearance of TS/SCI or above
Advanced technology degree or AWS Professional level certifications (e.g. Solutions Architect Professional DevOps Engineer Professional) preferred
Strong project management and resource management capabilities
Financial acumen with P&L management experience
Ability to navigate complex stakeholder relationships and drive change
Sales and negotiation skills for opportunity capture and proposal development
Excellent communication presentation and negotiation skills with the ability to build and maintain Clevel client relationships
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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