Content Scheduling Specialist
Content Scheduling Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Scheduling Specialist your role encompasses handling requests in the teams queue ensuring the quality control of received audio and video content to align with company technologies and scheduling it across MOOD platforms. Your daily responsibilities involve monitoring the teams queue to uphold quality control standards providing valuable feedback to relevant departments and ensuring the processing of all orders within the specified Service Level Agreements (SLA) upon receiving order requests. Duties will include but not be limited to:
Overseeing the teams queue to ensure quality control of audio and video content providing feedback to pertinent departments.
Ensuring timely processing of all orders within SLAs upon receipt of order requests.
Scheduling audio and video content across MOODs internal platforms (satellite online and offline devices) based on key elements such as time frame running dates and impacted sites.
Troubleshooting and escalating via email and internal ticketing system to offer scheduling assistance and guidance for other operational teams.
Performing additional duties responsibilities and special projects as assigned.
Qualifications
Fluent in English both verbal and written.
Proven proficiency in utilizing GSuite applications MS Office and various project management software.
Excellent teamwork skills for effective communication with crossfunctional teams.
Strong organizational and planning abilities to prioritize and resolve queries efficiently.
Attention to detail responsibility and organizational skills.
Hard Skills
Proven proficiency in utilizing Content Management Tools
Proficient in Data Analytics for informed decisionmaking
Project Management skills for efficient workflow coordination
Soft Skills:
Organization
Communication
TimeManagement
Teamwork
Attention To Detail
CustomerCentric Approach
We reach more than 150 million consumers each day through more than 500000 subscriber locations in 100 countries around the globe. Mood Media is the worlds leading experiential media company redefining the onpremise customer experience.
10am 6pm local time.
8hrs possible overtime
Required Experience:
Unclear Seniority
Employment Type
Full-Time
