Assistant Studio Manager Greenwich
Assistant Studio Manager Greenwich
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Salary Not Disclosed
1 Vacancy
Job Description
SoulCycle is seeking an Assistant Studio Manager who will contribute to the company growth by expertly and efficiently managing their studio and leading their studio team. The ideal candidate will have a passion for the SoulCycle culture and brand. This person will be interpersonally savvy with strong organizational abilities a customer focus and will be able to creatively problem solve and learn on the fly. This person embodies integrity confidence is a role model is bold and is responsible for and the success and health of the studios daily operations.
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
ROLES AND RESPONSIBILITIES:
INTERPERSONAL SAVVY
- Foster the SoulCycle Community and Culture in your studio
- Set the weather in your studio so your studio team loves to come to work
- Build and foster relationships in your studio with your instructors and local community
- Proactively identify and address conflicts within your studio
- Acknowledge your studio teams wins and show gratitude
- Be open to embrace and manage change within your studio and your studio team
CUSTOMER FOCUS
- Provide in the moment support to your team to ensure that all rider requests are addressed
- Be a hospitality champion that provides exceptional hospitality to riders and staff and inspires their team to uphold high hospitality standards and our core values
- Confidently manage conflict in high pressure situations
- Develop meaningful relationships and connections with your studios riders
PROCESS MANAGEMENT
- Be an expert on studio specific and companywide operational procedures and policies
- Seamlessly transition yourself team and studio to new ways of working and processes
- Develop and maintain schedules to ensure that all operating processes are completed
- Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
ORGANIZING AND PLANNING
- Set priorities to ensure all deadlines are met
- Develop checklists and operational schedules to ensure that all aspects of the facility are maintained
- Be future oriented with a strong ability to plan for projects
- Demonstrate the ability to manage your own schedule prioritize and meet business critical deadlines and complete projects under pressure
- Support your Studio Manager in developing business plans to reach and exceed your ridership and retail goals
- Support your Studio Manager in ensuring that all companywide initiatives are executed in your studio
- Develop a holistic retail sales plan that encompasses your studios retail goals
- Work alongside the retail team to identify opportunities to grow your studios retail business
PAY TRANSPARENCY
This is a fulltime hourly position compensated at $24.04/hr
Qualifications :
Must have superior customer service and hospitality skills
Must be highly organized with the ability to prioritize multiple tasks and meet deadline
Strong ability to communicate clearly with team members clients and
management
Must be able to work flexible/nontraditional hours including weekends
All employees are expected to be available to work peak holiday shifts.
Personal passion for fitness and/or the SoulCycle brand is required
#LISC
Additional Information :
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
For additional Information visit our Career Site: Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
