Night Auditor- The Little Nell
Night Auditor- The Little Nell
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Job Description
Position Summary
The Night Auditor balances daily financial transactions verifies guest accounts and ensures accurate reporting for hotel operations. This role combines overnight front desk responsibilities with accounting duties providing guest assistance while reconciling revenue processing payments and preparing financial reports for management. This position reports to the Front Office Manager.
Job Posting Deadline
Applications for this position will be accepted until May 31 2025
Essential Job Functions/Key Job Responsibilities
Act as Front Desk Receptionist Concierge and PBX Operator during this shift
Assist with guest requests and any guest concerns or issues
Run night audit daily processing
Notate and follow up on wakeup calls from the wakeup call sheet
Roll all expected arrivals and no shows to next day
Post overnight parking charges
Perform check in and check out duties
Compile and distribute house reports including arrivals departure and inhouse report
Sort and file daily receipts for all restaurant outlets
Make management aware of guests comments and complaints
Answer incoming internal and external phone calls as well as additional PBX (phone operator) duties as needed
Other duties as assigned
Qualifications :
Education & Experience Requirements
Must be at least 18 years of age
High School Diploma or high school equivalent preferred
1 year of customer/ guest experience preferred
Knowledge Skills & Abilities
Basic industry terminology
Familiar with hotel fire and safety procedures assisting in emergency and security procedures as directed by management
Knowledge of company policies and procedures
Strong problemsolving and criticalthinking skills to address guest inquiries and resolve concerns promptly
Strong attention to detail
Active listening and interpersonal skills to personalize the guest experience
Ability to act professional in a fastpaced environment
Ability to understand written and verbal English
Ability to work independently with minimal supervision
Ability to work effectively in team settings contributing positively to group dynamics
Ability to demonstrate expertise in the technical aspect of the job
Comply with all policies and procedures for the Front Desk department
Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand
Additional Information :
Work Environment & Physical Demands
Ability to reach crouch kneel stand walk or be on your feet for extended periods of time
Regularly work in wet hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
Must be able to constantly lift push or pull up to 50 lbs. individually or with assistance
Job Benefits
This position is classified as a regular part time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Paid Time Off Programs
Paid Leave Programs
Employee Ski Pass
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One Aspen Snowmass Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process please contact Human Resources at.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One inclusion equity and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience we embrace and celebrate the unique experiences perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the everevolving world of work. Aspen One strives to foster an environment where our employees feel respected valued and empowered and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Companys benefits and other compensation visit One participates in EVerify.
EVerify & Right to Work Poster
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
