HR Systems Data Specialist
HR Systems Data Specialist
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Job Description
The HR Systems & Data Specialist is the subject matter expert on Indigos HR system (UKG) with a primary accountability for system maintenance along with identifying and delivering on process improvements. In its first year this role will be accountable for setting and implementing Indigos HR Technology roadmap functioning as the primary integrator of new UKG modules to Indigos existing suite. Reporting to the Director Total Rewards & HR Technology the incumbent will likewise develop and generate dashboards and analytics in collaboration with crossfunctional and HR partners to guide strategic decisions.
KEY PERFORMANCE METRICS
- Employee engagement
- Systems design and effectiveness
- Data & analytics communication and education
- Program administration maintenance and cost management
KEY ACCOUNTABILITIES
Functional
- Administer maintain and troubleshoot the HR system (UKG) and associated integrations on a daytoday basis supporting user needs responding to inquiries addressing issues experienced by users or system issues
- Serve as anescalation point for HRand Payrollteamson researching and resolving system or integration issues and unexpected results or process flaws
- Prepare and execute system updates rolling out new features and functionalities tooptimize performance and usability
- Conduct ongoing system audits to proactively identify and mitigate risks
- Collaborate with the UKG support team to configure implement test and maintain additional modules ensuring their successful introduction to the business as part of the HR technology roadmap
- Support payroll team to ensure smooth operation of all yearend reconciliation processes
- Ensure data quality controlintegrityand securityof all configurations within the system
- Act as a subject matter expert on HR systemrelated issues and provide training and support to endusers
- Evaluate HR system functionality to recommend enhancements for system effectiveness on an ongoing basis
- Participate in various HR projects to provide technical HR system support
- Ensure data accuracy through routine data audits and validation
- Build intelligence and insightsfrom people data by preparing dashboardson workforce metricsfor leadership teams and stakeholders. Support ad hoc reporting requests as necessary
People
- Develop positive and productive peer relationships
- Work in a collaborative and constructive manner with team and cross functional partners
- Support the Manager Total Rewards and working effectively with other members of the HR team to achieve business goals
- Support HR and cross functional partners as required.
- Maintain strong positive relationships with all internal and external stakeholders and providers
Cultural
- Model Indigos beliefs and convey a positive image in everything you do
- Celebrate diversity of thought and have an open mindset
- Take an active role in fostering a culture of continual learning taking risks without the fear of making mistakes
- Embrace champion and influence change through your team and/or the organization
SCOPE
Reports to: Director Total Rewards & HR Technology
KEY RELATIONSHIPS
- Human Resources
- Payroll
- Finance
- Operations
- External vendors & consultants
Qualifications :
Qualifications / Experience
- 3 years of experience with HR Systems Administration and implementation particularly UKG
- Expertise in data analysis using tools such as Cognos BI and programming languages such as SQL
- Strong technical and functional knowledge of HR systems and integrations.
- Proven ability to communicate technical detailsin a clear andusable formto end users
- Knowledgeable regarding relevant legislation
- Experience in the retail/customer service industry preferred
- Demonstrated experience with understanding HR program principles and practices
- Bachelors degree in HR Management IT and/or Business Administration or a related field preferred
Competencies / Skills / Attributes
- Demonstrated time management skills including the ability to adhere to schedules and manage processes; the ability to organize and prioritize work to manage timelines and to meet defined deadlines in a fastpaced work environment
- Excellent verbal and written communication skills with an ability to engage at all levels in the organization (includingtechnical teams field usersandexecutivemanagement)
- Stronganalyticalskills and excellentorganization and planningskills
- Asolutionorientedindividualwith exceptionalattention to detailcomfortablein a fastpacedconfidentialenvironment
- Strong proficiency using Microsoft Office products with a focus on Excel Word and PowerPoint
- Customer focused with the ability to manage multiple priorities at one time while delivering result
Additional Information :
At Indigo we are committed to our communities our customers and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer which highly values your diverse backgrounds experiences and perspectives. We believe that you in all your uniqueness belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black Indigenous a person of colour LGBTQ2 and people with disabilities. Accommodations are available upon request to individuals who selfidentify as having a disability or special need. Please contact Human Resources at if you require an accommodation at any time during the recruitment process.
WELCOME HOME
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
