Senior Systems and Stewardship Specialist

Summary of Position

The Senior Systems and Stewardship Specialist plays a vital role in advancing Augsburg Universitys mission by ensuring meaningful engagement with donors and managing the integrity of Advancement data systems. This position is responsible for donor stewardship effortsincluding the mailing list for personalized thankyou letters scholarship and endowment reporting donor recognition and campus signageand for managing the universitys Advancement database (Raisers Edge). The position ensures the accuracy security and strategic use of constituent data to support fundraising alumni engagement and comprehensive reporting.

Primary Responsibilities

Stewardship

• Coordinate with the division and the Office of the President to send personalized weekly letters of appreciation.
• Lead and manage all aspects of the annual reports for donors created funds including individual endowment reports scholarship reports and other stewardship publications.
• Collects data and personal statements from Scholarship Recipients.
• Manage all benefactor recognition including capital project recognition signage on campus distribution of gifts of appreciation distribution of tokens of appreciation for benefactors coordinating with gift officers and the division to track progress and inventory.
• Collaborate with department leadership to incorporate stewardship into comprehensive planning for the division.

Database Management and Integrity

• Maintain and optimize the accuracy efficiency and security of the Advancement database (Raisers Edge).
• Ensure data integrity through regular audits cleanup and validation processes.
• Develop and enforce data entry standards and procedures for Advancement staff.
• Produce routine daily monthly and special data reconciliation with other systems on campus.
• Manage database system modifications in response to departmental needs and daytoday system integrity including recommending strategies to ensure data integrity.
• Design and maintain a portfolio of regular periodic reports incorporating information from Raisers Edge system. 

Data Reporting and Analysis

• Design and generate queries reports lists (mail email texting etc. supply data and exports to support campus partners fundraising donor stewardship alumni engagement and campaign tracking. 
• Collaborate with gift officers and leadership to create custom lists and queries for strategy and decisionmaking.

User Support and Training

• Support colleagues and campus partners in accessing data in our database and provide training where appropriate.
• Maintain written documentation and support to ensure data continuity and a reference so we know what data is tracked where that data comes from and when it gets updated in our database. 

Alumni and Donor Records

• Support gift processor with identifying donors in the database and adding new donors.
• Oversee constituent records management including merging duplicates updating contact information and managing constituent codes and relationships.

Project Management and Collaboration

• Manage accurate and timely data exchange to and from Raisers Edge and other university information systems.
• Participate in crossfunctional projects related to data migration new system implementation or data integrations (e.g. email platforms financial systems online giving portals).
• Collaborate with campus partners such as IT and Finance to ensure data consistency and integration across university systems.

Compliance and Confidentiality

• Ensure compliance with FERPA IRS regulations CASE standards and institutional data governance policies.
• Maintain strict confidentiality of donor and alumni information.

Additional Responsibilities

• Develop and maintain procedures for the effective delivery of data services in Institutional Advancement department.
• Establish and maintain effective working relationships.
• Ability to successfully prioritize and manage complexity while working on multiple projects with differing timelines.
• Other duties as apparent or assigned by supervisor(s).

Work Environment and Physical Demands

• Typical work environment is an office. 
• Regular computer and phone use. 
• Occasional work during evenings or weekends for events.
• Required to work two 2 days per week in the office with the option to work the remaining three 3 days remotely.

Qualifications :

Minimum Qualifications

• Bachelors degree. 
• Five 5 years of directly related professional experience in an advancement or development services office. 
• Advanced knowledge of and demonstrated experience using Raisers Edge software.

Preferred Qualifications

• Professional experience in a higher education setting.

Knowledge Skills Abilities

• Ability to work effectively in a diverse work environment.
• Outstanding organizational skills accuracy and attention to detail with ability to follow through.
• Collaborative work style with the ability to work independently or with little supervision. 
• Proactive selfstarter and proven ability in taking initiative.
• Ability to lead by example and teach others when appropriate.
• Committed to maintaining strict confidentiality.
• Ability to work efficiently in person and in a virtual environment with offsite colleagues.
• Knowledge of ImportoMatic.
• Strong experience in Microsoft Office Suite: Word Excel and PowerPoint.
• Proficient in Google Suite: Mail Calendar Drive and Docs is a plus.
• Collaborative style with ability to also work independently or with little supervision.
• High sense of confidentiality.

Additional Information :

Compensation & Benefits at Augsburg

• The compensation range is $53000 $65000 per year DOQ.

Augsburg University offers a competitive and comprehensive total rewards program including: 

• Medical dental and vision coverage
• A generous 403(b) matching program with an employer contributions of up to 8 upon eligibility
• Up to 100 tuition remission for employees spouses and dependents and participation in the Tuition Exchange program with colleges and universities throughout the US
• Generous paid timeoff including 14 paid holidays 12 sick days 2 community service days and vacation of up to 22 days per year immediately upon hire
• Employerpaid STD LTD and life insurance
• Employee Assistance Program (EAP) for all employees

Equal Opportunity and Affirmative Action Statement

Augsburg is an equal opportunity employer and does not discriminate on the basis of gender sexual orientation marital status gender identity race age disability religion national origin color or any other protected class.  

Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race color creed religion gender age national origin familial status disability veteran status sexual orientation gender identity gender expression marital status or public assistance status or any other characteristic protected by federal state or local law. 

If you need a reasonable accommodation to complete our application process please contact our Human Resources Department at phone number:or email:

Remote Work :

No

Employment Type :

Fulltime