Job Requisition ID:46697
Posting Date:04/23/2025
Closing Date:05/06/2025
Agency:Department of Innovation and Technology
Class Title:INFORMATION SYSTEMS ANALYST I 21165
Skill Option:System Services Information Technology
Bilingual Option:None
Salary: Anticipated starting salary $6688 monthly; Full range $6688$9745 monthly
Job Type: Salaried
Category:Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:RC063
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts copies of official transcripts account records (including screenshots) of academic coursework and any similar documents created by an academic institution.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our toptier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Are you looking for a rewarding career with an organization that values their staff The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic creative thinking problem solving environment. This position serves as a Virtual Digital Infrastructure Analyst in the Midrange Wintel/System Software Services Unit researching implementing installing configuring and testing software and operating systems including Microsoft Windows Servers and Active Directory environment using Virtual Desktop Infrastructure. In this role you will provide technical assistance to clients and technicians pertaining to software and operating systems using Virtual Desktop Infrastructure. In addition you will participate as a team member and serve as project coordinator for standard projects including small/medium size software installations and deployments. If you possess these knowledges skills abilities and experience we invite you to apply for this position to join the DoIT Team!
As a State of Illinois employee you receive a comprehensive benefits package including:
- Competitive Group Insurance benefits including health life dental and vision plans.
- Flexible work schedules (when available and dependent upon position)
- 10 25 days of paid vacation time annually 10 days for first year of state employment)
- 12 days of paid sick time annually which carryover year to year
- 3 paid personal business days per year
- 1314 paid holidays per year dependent on election years
- 12 weeks of paid parental leave
- Pension plan through the State Employees Retirement System
- Deferred Compensation Program voluntary supplemental retirement plan
- Optional pretax programs Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link: Functions
- Under general direction serves as a Virtual Digital Infrastructure Analyst performing difficult and specialized professional work in the Midrange Wintel/System Software Services Unit for the Department of Innovation & Technology (DoIT).
- Provides technical assistance to clients and technicians pertaining to software and operating systems using Virtual Desktop Infrastructure (e.g. Citrix Horizon Azure).
- Performs problem diagnostics of software and operating systems.
- Participates as a team member and serves as project coordinator for standard projects including small/medium size software installations and deployments.
- Keeps abreast of new developments in the information technology field by continuing education through meetings training sessions seminars and conferences to increase familiarity with and remain current on products vendors techniques and procedures.
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to completion of four 4 years of college with course work in computer science or directly related fields.
- Requires one 1 year of professional experience in System Services or a related Information Technology field.
Specialized Skills
- Requires one 1 year of professional experience in implementing configuring managing and troubleshooting Virtual Desktop Infrastructure solutions such as Citrix VMware Horizon and Microsoft Azure Virtual Desktop to support enterprise environments ensuring optimal performance and user accessibility.
- Requires one 1 year of professional experience in managing Microsoft Windows Server environments including installation configuration and maintenance of Active Directory Group Policy and related security policies to ensure system integrity and compliance.
- Requires one 1 year of professional experience implementing and maintaining security processes for Risk Management Web Applications Workflow Automation and Data Management to ensure compliance data integrity and system security.
- Requires one 1 year of experience in network communication concepts and principles including knowledge of server/client network configurations routers routing protocols switches firewalls VPN and internet technologies to ensure secure and efficient connectivity.
Preferred Qualifications
- One 1 year of professional experience in implementing configuring managing and troubleshooting Virtual Desktop Infrastructure solutions such as Citrix VMware Horizon and Microsoft Azure Virtual Desktop to support enterprise environments ensuring optimal performance and user accessibility.
- One 1 year of professional experience in managing Microsoft Windows Server environments including installation configuration and maintenance of Active Directory Group Policy and related security policies to ensure system integrity and compliance.
- One 1 year of professional experience implementing and maintaining security processes for Risk Management Web Applications Workflow Automation and Data Management to ensure compliance data integrity and system security.
- One 1 year of experience in network communication concepts and principles including knowledge of server/client network configurations routers routing protocols switches firewalls VPN and internet technologies to ensure secure and efficient connectivity.
- One 1 year of professional experience researching implementing installing configuring and testing software and operating systems to ensure optimal functionality security and performance in enterprise environments.
- Working knowledge of Citrix Application Layers including its implementation management and optimization for efficient application delivery and virtualization.
- Working knowledge of Microsoft desk top packages with the ability to troubleshoot and optimize for user productivity and system efficiency.
- Developed verbal and written communications skills to present technical information to others with clarity and precision.
- Demonstrated organizational skills to effectively prioritize manage and coordinate multiple competing tasks and projects in a fastpaced environment ensuring efficiency and timely completion of projects.
- Ability to gain and maintain effective working relationships with associates vendors clients and others.
Conditions of Employment
NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment with or without reasonable accommodation to be considered for this position.
- Requires the ability to verify identity.
- Requires employment authorization to accept permanent fulltime position with the State of Illinois.
- Requires the ability to pass a position specific agency required background check.
- Requires selfdisclosure of criminal history.
- Requires the ability to use agency supplied equipment such as laptop personal computer work cell phone and any other required equipment or devices.
- Requires the ability to attend seminars conferences and training to remain current on methods tools ideologies or other industry related topics relevant to job duties.
- Requires the ability to work outside of normal business hours to meet deadlines.
- Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered light work as defined by the U.S. Department of Labor 20 CFR 404.1567(b). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
- Requires the ability to travel in performance of duties.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency
The Department of Innovation & Technology (DolT) is the states IT agency delivering an enterprise approach to statewide technology innovation and telecommunication services as well as policy and standards development lifecycle investment planning and cybersecurity services. With over 1500 employees DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents DolT offers employees the opportunity to advance their careers develop new skills and reach their potential both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective leading to greater innovation and achievement. In recruiting for our team we recognize the unique contributions of each applicant regardless of culture ethnicity race national origin sex gender identity and expression age religion disability and sexual orientation.
Work Hours: 8:30am5:00pm MF
Work Location: 201 W Adams St Springfield Illinois
Agency Contact: Elizabeth Bridges
Email:
Posting Group: Science Technology Engineering & Mathematics
This position DOES contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.
NonState employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
NonState employees: on click Application Procedures in the footer of every page of the website.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: