Marketing Operations Specialist II

Toshiba Global Commerce Solutions is seeking a highly motivatedMarketing Operations Specialist II to optimize the efficiency performance and strategic impact of our global B2B marketing organization. This role will support two core focus areas:

In this role you will play a critical part in enabling operational excellence through two core focus areas:

1. Marketing Business Operations Take ownership of budget planning forecasting procurement coordination and marketing planning cycles.

2. Marketing Performance & Technology Enablement Optimize marketing technologies streamline processes centralize reporting and ensure our marketing strategy is powered by actionable insights.

This is a highly collaborative role that works across marketing sales finance and business leadership to elevate marketings contribution to growth and align strategic planning with business priorities.

Key Responsibilities

Marketing Business Operations

• Lead the annual marketing planning cycle including timelines milestones and templates.

• Manage global marketing budget operations: forecasting monthly reconciliation spend allocation and finance reporting.

• Act as the primary liaison for procurement vendor onboarding and contract coordinationincluding PO creation invoicing and tracking spend against forecast.

• Drive continuous process improvement across marketing workflows and planning.

• Ensure operational discipline through standardized processes documentation templates and governance.

Marketing Performance & Technology Enablement

• Build and deliver executivelevel reporting and performance dashboards that quantify marketings impact on pipeline revenue and engagement.

• Lead change management for new tools data processes and operational updatesincluding communication and training for users.

• Support marketing technology evaluation and implementation to improve automation and reporting.

• Champion data integrity policy governance and analyticsdriven decisionmaking for improved segmentation personalization and ROI tracking.

• Develop and maintain departmental analytics dashboards for campaign performance.

• Research and share internal and external best practices to improve marketing effectiveness and team capabilities.

CrossFunctional Collaboration & Special Projects

• Collaborate with Marketing SLT and strategy leads to guide the annual planning cycle and set operational milestones.

• Partner closely with finance sales and procurement to ensure accuracy and alignment of operational workflows.

• Support departmentwide initiatives such as surveys data analysis and special projects as assigned by the CMO/VP.

Required Skills & Experience

• 8 years of experience in marketing operations ideally within a B2B or global environment.

• Proven ability to turn data into insights and shape strategy through performance analysis.

• Skilled in marketing planning budgeting procurement and process optimization.

• Experience with marketing tech platforms like Salesforce Pardot Google Analytics Tableau.

• Strong communication and collaboration skills with the ability to work effectively with executive leadership and crossfunctional teams.

• Ability to manage complexity and coordinate multiple stakeholders and systems.

• A strategic thinker who enjoys solving operational challenges and driving clarity and simplicity.

• Demonstrated ability to roll out tools processes and reporting structures that scale.

Preferred Skills & Experience

• Experience with agile marketing methodologies.

• Background in global marketing operations with regionspecific alignment of KPIs.

• Knowledge of accountbased marketing (ABM).

• Understanding of organizational design and process optimization for operational efficiency.

Financial Impact

This role ensures marketings value is clearly measured and communicated to key stakeholders through:

• Marketing efficiency: timely planning dashboard delivery and reporting usability.

• Marketing effectiveness: alignment with strategic goals budgettopipeline and revenue impact.

• Operational clarity: forecasting accuracy vendor onboarding efficiency and streamlined processes.

Complexity

This role requires high levels of coordination across departments strategic thinking attention to detail and the ability to drive marketing operations in a complex fastpaced global environment.

ABOUT THE COMPANY

Toshiba Global Commerce Solutions is a dynamic billiondollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the selfcheckout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our instore solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless twoway participatory shopping experience lets get together to drive the new economy.

Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical dental & vision)
Employee Assistance Programs
Pretax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule paid vacation & sick/personal days

EEO

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.

DIVERSITY EQUITY & INCLUSION

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.

EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)