Assistant Property Manager II
Assistant Property Manager II
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Job Description
Job Details
Description
The Assistant Property Manager II performs office and customer service duties on the assigned property including leasing units managing customer requests and complaints collecting rent performing inspections and other duties in conjunction with or in the absence of the Property Manager. The Assistant Property Manager II position will have at least 5 years of experience in property management help with multiple properties oversee complex properties (large number of units several different programs etc. or have a combination of these qualities. This position will apply knowledge of compliance requirements for the assigned property company policies and procedures and industry best practices and make demonstrated efforts to constantly strive for improvements to the property and to practices that impact customer satisfaction and the delivery of services that improve the quality of life of the propertys residents. This position requires initiative and the ability to work efficiently and effectively with minimal supervision proven skills working in a fastpaced environment and the ability to complete work while handling competing demands simultaneously with intermittent interruptions. Most work is conducted in a typical office setting with temperature control and natural and artificial light; however the employee must be able to perform occasional outdoor activities requiring exposure to seasonal weather and associated temperature fluctuations.
Work hours may vary but the customary schedule is between the hours of 8:00 am and 5:00 pm from Monday through Friday with a onehour break for lunch each workday. Occasional evening and weekend hours may be necessary as workload dictates and overtime must be preapproved by the Regional or District Manager. Overtime is paid when more than 40 hours are worked in a standard workweek.
Essential Duties & Responsibilities
Responsible for marketing and leasing units in a timely manner to maintain maximum occupancy with a targeted turnover rate for vacated units of five days or fewer.
Support the Property Manager in collecting posting and depositing property income in an accurate and timely manner.
Perform daily or weekly inspections and supervise onsite property staff to ensure that maintenance needs and unit turns are promptly addressed as requested by the Property Manager.
Ensure program compliance for tax credit HUD and RD programs as relevant by completing resident certifications and through regular file audits daily property inspections and timely reporting.
Participate in property staff meetings to identify problems and solutions and to assess and address needs at the property.
Maintain property operations whenever the Property Manager is absent from the property.
Inspect vacant apartments on a daily basis to ensure there is no unauthorized or unreported occupancy or apartment defects that could threaten the health or safety of other residents or property.
Other duties as assigned by the supervisor or Regional Manager.
Knowledge Skills and Abilities
Ability to perform all the duties of the property manager in their absence.
Ability to lead team meetings and direct work for the property team in the property managers absence.
Skilled in the use of computers and software applications including proficiency with Microsoft Office Suite/Excel and the ability to learn and use specialized property management software effectively.
Ability to establish effective relationships with residents the public coworkers and subcontractors.
Must possess excellent judgment strong interpersonal skills and the ability to handle sensitive or confidential information with a high degree of professional discretion.
Exceptional communication and conflict resolution skills to diffuse and resolve client concerns in a professional courteous and empathetic manner.
Must be able to concentrate on intricate details with some interruption.
Must be able to understand and relate the concepts behind specific ideas and policies to others.
Capable of working under pressure to manage and prioritize multiple tasks and responsibilities in order to meet deadlines.
Knowledge of property management functions.
Strong written and verbal communication skillsand a high degree of organizational skills.
Ability to perform intermediate math functions (e.g. rent subsidy calculations damage deposit withholding).
Education and/or Experience
High school graduate or equivalent GED required.
Associate or higher education degree in business management human services administrative technology or related field preferred.
5 or more years of previous experience in property management or a related field.
Knowledge of individual propertyspecific housing programs (ex. HUD Section 8 Tax Credit or RD programs) required.
Hours and Benefits
The compensation for this40hourperweek positionincludes generous paid vacation/holidays/sick leave health/dental/life/disability insurance 403b retirement plan with company match and more.To learn more about CHPs employee benefits please visit the Company:CHP works to create homes and communities that are healthy sustainable and affordable. Our vision is healthy sustainable communities for everyone. Building on a longstanding tradition of environmental economic and social responsibility CHP is a 501(c)3 nonprofit that works with private and public partners to develop and preserve awardwinning homes and neighborhoods. Together with our partners we revitalize communities foster stability for our residents and promote a healthier planet for future generations.
If you require accommodation in completing this application interviewing or otherwise participating in the employee selection process please direct your inquiries to our recruiting team at(phone)(fax) or 711 (TTY/TDD).
NOTICE TO THIRDPARTY AGENCIES
CHP does not accept unsolicited resumes from recruiters or employment agencies. Without a signed Recruitment Fee Agreement CHP will not pay any referral compensation or recruiter fee and if a recruiter or agency submits a resume or candidate without a signed agreement CHP may pursue and hire the candidate(s) without obligation to the recruiter or agency.
Required Experience:
Manager
Employment Type
Full-Time
