MedVetis a fastgrowing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation cardiac ablations treatments for glaucoma physical rehabilitation dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.
We thrive on people living out our core values of Teamwork Leadership and Compassion to get their job done. Use your passion to drive theMedVetexperience for our clients and patients as well as your teammates.
We are looking for:Client Service Representative
Work Schedule:Week 1:Sun11a9p Mon Fri Sat 9a7p; Week 2: Sun Mon Fri Sat9a7p
Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization services veterinary terminology medical records and financial policies/transactions. The ability to multitask and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.
What youll do:
Greet and checkin clients
Answer telephones and transfer calls
Escort clients and their pets to exam rooms
Manage medical records charts reports and correspondence
Discuss payment options and process payments
Maintain a neat and clean lobby
Who you are:
Ability to remain composed in stressful and emotional situations
Excellent verbal and written communication skills
Excellent client service skills and phone etiquette
Attention to detail selfmotivated and the ability to work successfully as part of a team and autonomously
Sense of urgency within a fastpaced environment
Some flexibility with work hours and able to work additional hours when necessary
Critical thinking skills and ability to anticipate needs inter & intradepartmentally
General computer competency required including Microsoft Word and Excel
Previous experience in veterinary setting (preferred)
Perks and Benefits include:
Strong career growth and personal development opportunities
Comprehensive Health Benefits
Vision and Dental
HSA FSA and Independent Care Spending
401k with Employer Match
Paid Time Off (PTO)
Shift Differentials and OncallPay
Uniform Allowance
Employee Pet Discounts and Pet Insurance
Elective ShortTerm Disability Life and Accident Insurance and company paid Long Term Disability
Continuing Education Opportunities and Assistance Program
Come as you an equal opportunity employer. We are also a drugfree organization therefore employment withMedVetis dependent upon the passing of a drug screen and background check.
MedVetdoes not accept unsolicited resumes from thirdparty recruiters.
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