Greenway Kia East - Automotive Service Cashier
Greenway Kia East - Automotive Service Cashier
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1 Vacancy
Job Description
Job Details
GreenwayKia East is hiring in our Service Department for a Cashier.
The Cashier/Receptionistanswers incoming telephone calls and greets visitors in a friendly interested and helpful manner. He or she helps to setthe tone for our dealerships Service Department by being an outstanding listener and information source.
The Cashier/Receptionistcourteously and efficiently manages all service and repair transactions for our valued customers. He or she receives and processes payments for services rendered or parts and materials purchased and completes estimates and invoices. This positionuses the appropriate software programs to record payment amounts and repair orders and to manage customer data such as service historyand contact information. He or she may need to calculate materials charges repair charges and taxes and must understand various types of warranties.
The ideal candidate has a high school diploma or GED andprevious retail and/or customer service experience that includes moneyhandling and pointofsale (POS) system experience. Automotive dealership experience preferred. Candidates must have a pleasant and courteous personality strong administrative and organizational skills good computer and internet skills and an excellent customer service focus.
RESPONSIBILITIES:
- Greets all customers in a friendly professional manner and helps identify confirm and resolve customer concerns
- Receives and processes payments for products and services
- Answer dealership group phones and directs calls as necessary
- Operates the complete POS system and other required software
- Accepts responsibility and accountability for his or her money drawer
- Coordinates questions and issues with the appropriate department personnel
- Handles customer complaints or escalates when necessary
- Attends all staff meetings trainings and educational classes as required
- Follows all safety and security procedures
- Performs other duties as assigned
QUALIFICATIONS:
- High school diploma or GED required
- Pointofsale (cash register) and credit or debit card processing skills
- Strong math skills and the ability to handle financial transactions rapidly and accurately in a fastpaced environment
- Ability to multi task
- Neat clean and professional appearance
- Previous customer service or related experience preferred
- Helpful attitude and friendly demeanor
- Excellent communication customer service and problem solving skills including the ability to maintain composure under stress
- Highly trustworthy and security conscious
Greenway Automotive Group is one of the worlds most progressive privately held automotive companies proudly serving Florida Alabama Georgia Missouri Pennsylvania Tennessee Texas and China. The Groups 34 domestic automotive dealerships include some of the nations top ranked performers in sales service customer satisfaction and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
Employment Type
Part-Time
