Administrative Assistant BDC Representative

We are looking for a motivated and detailoriented Administrative Assistant / BDC Representativeto support our sales and finance teams with car deal paperwork deal packaging and customer communication. This hybrid role plays a vital part in ensuring smooth transaction processing and providing toptier customer service through inbound and outbound communication.

Administrative Assistant / BDC Representative Compensation and Benefits:

Administrative Assistant / BDC Representative Competitive Salary: $20$24 per hour

Generous Paid Time Off (PTO):We prioritize worklife balance offering industryleading PTO. New fulltime employees accrue 4 hours per pay period totaling approximately 96 hours in the first year with increases over time.

Comprehensive Benefits Package: Hannah Motor Company provides extensive health benefits starting the first month after 60 days of employment. Options include medical dental vision Health Savings and Flexible Spending accounts life insurance and short and longterm disability alongside a robust 401(k) plan for retirement planning.

Paid Holidays: Hannah Motor Company offers at least 2paid holidays per year to Administrative Assistant / BDC Representative subject to completion of the introductory period and other eligibility requirements as per company policy.

Administrative Assistant / BDC Representative Responsibilities:

Deal Packaging & Admin Support

• Review and organize car deal paperwork for accuracy and completion.
• Package finalized deals for lender submission and internal processing.
• Ensure all required documents are properly signed scanned and filed.
• Maintain compliance with dealership and manufacturer guidelines.
• Communicate with sales and finance staff regarding incomplete or incorrect documents.
• Enter and update deal data in the DMS/CRM systems.
• Maintain organized digital and physical files of all deal documents.

BDC (Business Development Center) Responsibilities

• Make outbound calls emails and texts to follow up with internet leads unsold showroom traffic and service customers.
• Schedule new appointments and followup on missed appointments.
• Use ourCRM tool (e.g. VinSolutions) to track communication and followups.
• Provide accurate product pricing and appointment information to customers.
• Support sales campaigns offers customer lists and servicerelated tasks to drive customer engagement.
• Foster strong communication and collaboration with the sales team to ensure seamlesshand off of leads and effective teamwork.

Administrative Assistant / BDC Representative Qualifications:

• Excellent communication.
• Physical ability to use computer hardware/software.
• Team player willing to work in a teamoriented process with a positive attitude.
• Ability to multitask
• Ability to work alone self motivate and manage ones own time.
• Organized and extremely detail oriented.
• Ability to prioritize.
• Basic knowledge of dealership operations and/or office/clerical experience.

Hannah Dealerships. Believe in nice.

At Hannah Dealerships our Core Values are summed up in four words: Family Integrity Respect and Purpose. Were a familyrun business thats been around since 1949 but keep our focus on the future and innovation. The Hannah family is passionate about how our business is run and treating our employees just as well as our customers. Every day. We truly care for our employees and sincerely appreciate everyones daytoday contributions.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.