Senior Content Operations Program Manager NAS Vendor Summit
Senior Content Operations Program Manager NAS Vendor Summit
Posted on :
26-04-2025
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1 Vacancy
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Job Description
Amazon NAS Vendor Summit team is looking for a Sr. Program Manager with a strong delivery record and proven project management experience to own strategic tactical crossfunctional and technology projects and programs to support the Vendor Summit event. We will use this summit to reinforce Amazon as the retailer of choice for top brands deepen our engagement with our vendors most senior leaders and showcase new innovation and launches. The Sr. Content Operations Program Manager (Sr. Content Operations PM) is responsible for leading the endtoend content strategy and operations for Amazons premier events. This role is accountable for streamlining the content management infrastructure and mechanisms that power the sourcing curation and distribution of exclusive businesscritical content for seller attendees across geographies knowledge levels and selling needs. This role requires scoping and creating project plans developing processes coordinating and driving event and communicating to senior management on status risks and process changes.
Key job responsibilities
Work directly with external providers customers and partner teams to craft and deliver scalable solutions
Responsible for creating and executing the endtoend breakout content strategy for major sellerfacing events. This includes sourcing curating and distributing exclusive content from across Amazon to deliver a unified learning experience for sellers.
Managing a complex crossfunctional program with significant impact. The role requires deep understanding of seller needs to design the operational infrastructure and content taxonomy to deliver timely relevant and engaging content.
Driving efficiency and proactively creating processes to maintain high content quality standards. Serving as the team expert on content management architecture systems and development workflows.
Engaging with internal partners to identify and build mechanisms that streamline the content development process and collaborating with leadership to align content investments with business goals.
Provide counsel to executives and crossfunctional teams on content messaging
Write and evolve messaging and talking points in a thoughtful and strategic way
Build guide and execute event content including communicating plans internally and securing leadership approvals
Successfully manage complex fastmoving and unexpected communications challenges both proactively and reactively
Manage postlaunch support plans (e.g. postmortem issue/ticket management etc. and look for opportunities to improve program quality and operational excellence
A day in the life
The position is responsible for working with NAS Vendor Summit team to creatively reinforce Amazon as the retailer of choice for top brands deepen our engagement with our vendors most senior leaders and showcase new innovation and launches. This includes managing the strategic position of the NAS Vendor Summit by providing direction and implementation of Leadership presentation content for special events. This role actively develops and implements presentation plans and strategies to internal and external senior leadership teams. This position will develop communication align strategies produce edit and publish a wide variety of content and requires excellent writing and editing skills.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors degree
Experience managing complex content projects
Strong content strategy and information architecture skills
Ability to prioritize and manage multiple stakeholder relationships and needs in a fastpaced environment
Ability to solve problems and work without close direction in ambiguous environments.
Good judgment and effective communication
Experience defining and executing against program requirements
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
BA/MS and work experience in dedicated project management highly desired
Experience or use of PMP/Lean Six Sigma/Kaizen
Ability to work in an ambiguous environment
Ability to handle changing priorities and use good judgment when working in stressful situations
Proven ability to influence internal/external stakeholders without authority to adopt new processes/initiatives
Strong written and oral communication skills
High attention to detail including proven ability to manage multiple competing projects and priorities simultaneously
Ability to think strategically and execute methodically
Analytical and quantitative skills with the ability to use data and metrics to back up assumptions and develop business cases
Demonstrated ability to dive deep in understanding the product our business and the competitive landscape
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
Work directly with external providers customers and partner teams to craft and deliver scalable solutions
Responsible for creating and executing the endtoend breakout content strategy for major sellerfacing events. This includes sourcing curating and distributing exclusive content from across Amazon to deliver a unified learning experience for sellers.
Managing a complex crossfunctional program with significant impact. The role requires deep understanding of seller needs to design the operational infrastructure and content taxonomy to deliver timely relevant and engaging content.
Driving efficiency and proactively creating processes to maintain high content quality standards. Serving as the team expert on content management architecture systems and development workflows.
Engaging with internal partners to identify and build mechanisms that streamline the content development process and collaborating with leadership to align content investments with business goals.
Provide counsel to executives and crossfunctional teams on content messaging
Write and evolve messaging and talking points in a thoughtful and strategic way
Build guide and execute event content including communicating plans internally and securing leadership approvals
Successfully manage complex fastmoving and unexpected communications challenges both proactively and reactively
Manage postlaunch support plans (e.g. postmortem issue/ticket management etc. and look for opportunities to improve program quality and operational excellence
A day in the life
The position is responsible for working with NAS Vendor Summit team to creatively reinforce Amazon as the retailer of choice for top brands deepen our engagement with our vendors most senior leaders and showcase new innovation and launches. This includes managing the strategic position of the NAS Vendor Summit by providing direction and implementation of Leadership presentation content for special events. This role actively develops and implements presentation plans and strategies to internal and external senior leadership teams. This position will develop communication align strategies produce edit and publish a wide variety of content and requires excellent writing and editing skills.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors degree
Experience managing complex content projects
Strong content strategy and information architecture skills
Ability to prioritize and manage multiple stakeholder relationships and needs in a fastpaced environment
Ability to solve problems and work without close direction in ambiguous environments.
Good judgment and effective communication
Experience defining and executing against program requirements
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
BA/MS and work experience in dedicated project management highly desired
Experience or use of PMP/Lean Six Sigma/Kaizen
Ability to work in an ambiguous environment
Ability to handle changing priorities and use good judgment when working in stressful situations
Proven ability to influence internal/external stakeholders without authority to adopt new processes/initiatives
Strong written and oral communication skills
High attention to detail including proven ability to manage multiple competing projects and priorities simultaneously
Ability to think strategically and execute methodically
Analytical and quantitative skills with the ability to use data and metrics to back up assumptions and develop business cases
Demonstrated ability to dive deep in understanding the product our business and the competitive landscape
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104100/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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