drjobs Inside Sales Administrator - Valves

Inside Sales Administrator - Valves

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1 Vacancy
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Job Location drjobs

Matthews, NC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Carotek a SunSource company provides process equipment solutions for the industrial commercial and municipal markets in North Carolina South Carolina Tennessee Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor representative and repair center for pumps blowers heat exchangers valves instrumentation IIoT steam hydronicsand municipal products.

Perform a variety of duties to provide outstanding service and support to our customers and Valve Division Sales staff. Within established procedures perform a variety of administrative support functions to receive process and complete product orders according to customer specifications by performing the following broad range of duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
Provides administrative support to Outside and Inside Sales staff which may include generating various reports composing routine correspondence etc.
Receives and reviews product purchase orders to ensure terms and conditions are correct prepares and issues order confirmations to all appropriate parties
Performs order entry functions by accurately inputting product code serial number quantity price discount and other pertinent information into the computer system
Enter new customer data and other sales data into computer database
Fields incoming calls for expediting requests contacts manufacturer expedites any back ordered items and supplies tracking information when requested
Maintains stocked inventory status and prepares monthly reports
Take customer request for product parts quotes via phone and email
As needed review look up and quote product parts per customer request
Add a part or item to an order per account manager request or request from valve technician
As needed take parts sales request from outside sales to be quoted to customer
Enter parts orders and other order administration as described below:
o Reviewing and filing of acknowledgments.
o Running and reviewing multiple reports for Group Manager and outside sales
o Running and reviewing multiple reports open order expedite rep open orders
o Entering items received from shipping into P21 from packing slips
o Entering direct ship invoices from the accounting department to be received into P21
o Preparing invoices for items shipping coordinates with Shipping department
o Reviewing booking and filing commissions
o Conferring with accounting to research and resolve invoicing or credit discrepancies
Organize and maintain electronic file systems and suspense for followup action file correspondence and other records
Communicate with coworkers management customers and others in a professional and courteous manner
Assembles and ships submittals as directed processes Operations and Maintenance manuals and maintains appropriate supplies for timely and accurate issuance;
Reviews and tracks commissions updates commission reports prepares commission spreadsheets
Confers with customer and/or Accounting to research and resolve invoicing or credit discrepancies
Organizes and maintains file systems files correspondence and other records;
Follows established Quality Assurance programs;
Communicate with coworkers management customers and others in a professional and courteous manner.
Back up for front desk associate when they are out of the office as well as on lunch break. Also orders mailbox to distribute purchase orders across departments.
Production Orders maintaining and scheduling production orders with valve shop technicians adding labor and processing to ship for a timely customer experience. As well as communicating with shipping for any special needs. Prioritize based on customer need or toward end of the month dollar amount.

Required Experience:

Unclear Seniority

Employment Type

Full Time

About Company

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