Lobby Ambassador Luggage Porter
Lobby Ambassador Luggage Porter
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Job Description
W Edinburgh is hiring to expand the Bell team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh and fast paced operation!
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
ABOUT THE BRAND
Ignite Curiosity Expand Worlds. W Hotels are a place to experience life. Were here to open doors and open minds. With us theres always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever whenever.
ABOUT THE ROLE
Reporting to the Guest Relations Manager as Lobby Ambassador you will be the first person our guests meet! You will become their goto person ensuring they have everything they need for a memorable personalized stay.
Joining the team means you will be instrumental to the success of the hotels operations and beyond. We are looking for someone who is friendly loves interacting with people and is a teamplayer!
As Lobby Ambassador key aspects of your role will include:
- Greet and escort guests to rooms
- Open doors and assist guests/visitors entering and leaving property
- Inform guests of property amenities services and hours of operation local areas of interest and activities and supply directions
- Identify and explain room features to guests (e.g. use of room key minibar ice and vending areas inroom safe valet laundry services)
- Transport guest luggage to and from guest rooms and/or designated bell area assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles including assisting guests with loading/unloading luggage
- Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
Our ideal Lobby Ambassador is someone who has:
- Confidence interacting with others
- Multitasking skills
- The ability to work in a team
- A positive mindset
- A genuine passion for working in hospitality
In return for your hard work we give you:
- World class training and development including leadership development
- Unlimited career opportunities (internationally and locally)
- Wellness and mental health programmes
- Discounted accommodation food and beverage in over 9000 hotels all over the world!
- Discounts for your friends and family
- Specially curated discounts in thousands of shops
Clean and Full UK is a requirement for this role.
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon reflecting the citys festival spirit this 12storey structure is the centrepiece of Nuveen Real Estates Edinburgh St James Quarter incorporating retail leisure and entertainment facilities along with residential apartments.
This W hotel aims to help redefine the citys hospitality landscape. Accordingly it fuses the brands signature amenities with modern design and W Happenings highlighting whats new in design fashion music and culture.
The new W hotel accommodates guests across 244 stylish guestrooms including 45 suites. While staying here guests benefit from the brands signature Whatever / Whenever service philosophy.
A real highlight of this property is its rooftop bar and outdoor terraces pairing exciting cocktails and cuisine with 360degree views over the historic city. Among the other noteworthy amenities are the W Loungea restaurant collaboration with SUSHISAMBA a FIT workout facility and an AWAY spa with special functions hosted in 2450 sq ft of modern event space.
If this sounds like the perfect place for you apply to be a Lobby Ambassador today!
Employment Type
Full-Time
