Insights Executive
Insights Executive
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Job Description
We are News UK: One of the leading media businesses in the UK and Ireland our newsbrands include The Times The Sunday Times The Sun The Sun on Sunday and the TLS. Our national broadcast brands include Times Radio talkSPORT talkRADIO and Virgin Radio UK and we have marketleading local radio stations across Ireland.
Our worldfamous brands provide news analysis opinion and entertainment to almost 40 million people each month. Spanning digital and print audio and video events and experiences our brands are home to a plurality of opinion representing the diverse communities we serve. News UK is wholly owned by News Corp.
Forming part of the wider Times Media customer team and sitting within the Data & Insight team the Customer Insights team works to deliver thoughtprovoking insights to drive businesswide missions. We represent the voice of the customer in any marketing editorial CX and product projects helping our stakeholders make better decisions through data and insights.
To become a trusted advisor to business stakeholders establishing the Data & Insights team as the foremost experts on customers of The Times Sunday Times and wider Times Media ecosystem. Act as ambassador for existing subscribers and future audiences both in the UK and internationally putting the customer at the heart of strategic decisionmaking
Youll be supporting and often owning the analysis interpretation and reporting of research findings using all the tools at our disposal both quantitative and qualitative
Promoting the understanding of the categories and markets in which Times Media operates including the competitive environment and potential growth areas
Collaborating with the analytics and other teams to create joinedup insights that inform the evolution of Times Media products and services
Building and managing relationships with partner agencies and internal stakeholders particularly the brand marketing editorial product development and customer experience teams
Championing the value and use of emerging research methodologies especially humanguided AI tools
Day to day you will:
Take research briefs from stakeholders from across the business
Clarify and challenge project objectives recommending the best research approach
Write and review surveys and discussion guides often directly running research fieldwork
Projectmanage work carried out by partner agencies
Analyse datasets and translate into compelling stories and business recommendations
Present findings to senior stakeholders and the wider Data & Insights team
Passion curiosity drive and empathy sit at the core of how we work and behave. Specifically in this role you will be:
Customerobsessed Passionate about understanding customer needs with an ability to bring target audiences to life and demonstrate their importance to the decisionmaking process
Knowledgeable Proven experience with a range of research techniques including creation of quantitative surveys analysis of data and working with qualitative research methodology managing research projects from endtoend
Trendspotting Plugged in to the latest developments in the news and media landscape
Dataliterate Comfortable working with complex datasets but more importantly seeing the patterns and stories that connect the datapoints.
Businesssavvy Ability to understand the commercial realities and opportunities applying research results to make concrete recommendations for decisions
Problemsolving Positive attitude that shows initiative and proactivity thinking imaginatively and creatively about the issues facing the news subscription category.
Collaborative A good networker and influencer working closely with internal stakeholders and external agencies
Flexible Capable of multitasking delivering at pace working to tight deadlines and managing key stakeholders
Technical It would be useful although not critical for you to have experience of media industry tools and resources such as Telmar TGI Pamco and Medallia/Qualtrics
Forwardlooking Demonstrable experience of using AI tools in a working or personal environment
Experience within media research or a similar territory preferably within a subscription environment would be beneficial but not essential
If you believe you have the skills and passion to succeed even if you dont meet every requirement on the list we encourage you to apply. We value potential just as much as experience and are eager to hear from individuals who are enthusiastic about learning and growing with us.
At News UK we know the value of working together which is why we operate a hybrid working policy with a minimum of three days a week in the office. Being in the office allows us to collaborate innovate and thrive as a team in our vibrant and dynamic workspace. Some roles may require more officebased days depending on the nature of the position so we encourage you to speak with your recruiter to learn more about whats required for your role.
We are News UK: One of the leading media businesses in the UK and Ireland. Our newsbrands include The Times The Sunday Times The Sun The Sun on Sunday and The TLS. Our national broadcast brands include talkSPORT Times Radio Talk and Virgin Radio UK and we have marketleading local radio stations across Ireland. Our worldfamous brands provide news analysis opinion and entertainment to almost 40 million people each month. Spanning print and pixel audio and video events and experiences our multiplatform brands are home to a plurality of opinion representing the diverse communities we serve. News UK is wholly owned by News Corp.
Life at News
Driven by passion guided by principles and acting with purpose. We represent reflect and reach the nation telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information.
To do this we believe our employees must represent different backgrounds perspectives and experiences. We strive to maximise and encourage every individuals potential and ensure everyone feels valued. We support this through our Diversity Equity and Inclusion Strategy which focuses on three main priorities attracting talent from a wider more representative pool developing equity programmes to drive better representation in our leadership and ensuring diversity and inclusivity in our workforce as well as the journalism and content we produce. We also currently have 12 employee led networks and groups that support our strategy and connect like minded employees socially.
Benefits
Some of our benefits include:
Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks
Wide range of training available plus full LinkedIn Learning access
Private medical insurance including coverage for preexisting conditions
Discounted gym memberships free ClassPass at Home weekly virtual yoga classes
Bikes for Work and Electric Car scheme
Up to 60 discount on Harper Collins books
Access to exclusive events and competitions with exciting brands such as talkSPORT Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities
Access to wellbeing benefits such as EAP physio/massage and counselling
A generous pension scheme with employer contributions of up to 5
25 days holiday plus bank holidays and up to 4 volunteering days per year
We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on emailprotected.
Employment Type
Full-Time
