Principal Consultant - Production Support
Principal Consultant - Production Support
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Principal Consultant Production Support (PythonUnixSQL)
In this role you will be responsible for coding testing and delivering high quality deliverables and should be willing to learn new technologies.
Responsibilities
You will spend considerable time on production management inclusive Of incident and problem management capacity management monitoring event management change management and plant hygiene
Troubleshooting issues across the entire technology stack: hardware software application and network
Participating in oncall rotation and periodic conference calls with other specialists from other time zones.
Proactively identifying and addressing system reliability risks
Working closely with development teams to design build and maintain systems from a reliability stability and resiliency perspective
Identifying and driving opportunities to improve automation for our platforms; scope and create automation for deployment management and visibility of our services
Representing the RPE organization in design reviews and operational readiness exercises for new and existing products/services.
Qualifications we seek in you!
Minimum Qualifications
BE/B Tech/MCA
Excellent written and verbal communication skills
Preferred Qualifications/ Skills
Demonstrated ability to troubleshoot problems and debug to identify root cause on largescale distributed applications across multiple layers i.e. software Infrastructure and database
Strong scripting skills like Perl Python or UNIX shell.
Hands on experience on enterprise tools such as Prometheus Grafana Splunk Apice
Handson experience of UND / Linux system support and Cloud based services
Experience with Ansible GitHub or any automation/configuration/release management tools
Automationrelated experience is particularly valued using scripting languages such as python bash Perl ruby. One higher level language is desired
Awareness of and ability to reason about modern software and systems architectures Including loadbalancing databases queuing caching distributed systems failure modes micro services Cloud etc
Creating stored procedures and optimizing SOL in Sybase or DB2
Experience of Azure Networks Service Bus Azure virtual Machines and Azure SQL will be an advantage
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Staff IC
Employment Type
Full-Time
