Senior Technical Business Analyst
Senior Technical Business Analyst
Posted on :
26-04-2025
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1 Vacancy
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Job Description
Are you eager to join the leading AI and technology firm in the KitchenerWaterloo region At Heitech Software Solutions we are pioneers in deploying cuttingedge IT solutions and driving innovation in business efficiency. If you thrive on challenging the status quo to create better solutions and if building meaningful longterm client relationships excites you we invite you to become a key player in shaping the future of operational excellence with our flagship service Efficiency Edge.
Heitech Software Solutions has a unique fulltime permanent opportunity for a highly skilled and experienced Senior Technical Business Analyst. Reporting to the CEO the Senior Technical Business Analyst works with large and complex play a key role in evaluating business processes identifying opportunities for improvement and supporting the implementation of AIpowered solutions. This role will involve collaborating with highprofile clients and internal teams to deliver actionable recommendations streamline workflows and support the adoption of cuttingedge technologies that align with business goals.
What does Heitech Software Solutions do
Heitech Software Solutions is a cuttingedge IT and software development firm specializing in modernizing businesses. We align technology with business goals to improve efficiency reduce costs and drive growth. Our expertise spans software development IT infrastructure management business analysis and the integration of artificial intelligence (AI) solutions.
Through our flagship service Efficiency Edge we help businesses uncover inefficiencies upgrade outdated systems and implement AIpowered innovations to streamline operations and enhance productivity. We pride ourselves on delivering customized clientfirst solutions that transform how businesses operate ensuring they remain competitive in an increasingly digital world.
Why Work for Heitech Software Solutions
- Be part of a company recognized as a leader in AI and technology deployment in the KitchenerWaterloo region constantly pushing the boundaries of innovation.
- Showcase you skills business analysis technology integration and AIpowered solutions with prominent and profitable organizations.
- Work in an environment that values your insights promotes continuous learning and celebrates both individual and team achievements.
- Work alongside some of the most innovative and future focused minds in the industry.
- Be part of a team that is challenging current best practices to create the next iteration of best practices.
- Highlight your skills while learning new ones.
- Be part of a team that is committed to creating and supporting a diverse and inclusive work environment.
What would I be doing
- Collaborate with stakeholders to understand and map existing business processes and identify areas for improvement.
- Assist in the implementation of cuttingedge AI solutions that streamline operations and address client challenges while ensuring the continuity of business operations.
- Develop and maintain detailed project plans including timelines milestones and resource allocation.
- Work closely with internal teams clients and leadership to ensure recommendations are practical impactful and achievable.
- Plan for and mitigate operational risks associated with the implementation of Heitech Softwares recommendations ensuring the client plans for and is aware of any potential disruption to its operations.
- Be a catalyst for change helping businesses modernize their systems adopt innovative technologies and improve overall operational efficiency.
- Facilitate workshops and meetings with stakeholders to gather requirements and present solutions.
- Provide ongoing support and troubleshooting during the testing implementation and postimplementation phases.
- Ensure compliance with Canadian business regulations and standards.
- Communicate project progress challenges and solutions effectively to all stakeholders.
What are we looking for in our ideal candidate
- Bachelors degree in Business Administration Information Technology or a related field.
- A minimum of 8 years of experience as a Business Analyst with a focus on business process improvement.
- Proven experience working with large and highprofile clients on a variety of business transformation projects
- Strong understanding of business practices regulations and market dynamics.
- Exceptional understanding and experience implementing AI solutions within businesses
- Excellent analytical problemsolving and decisionmaking skills.
- Extraordinary communication and interpersonal skills with the ability to work effectively with both technical and nontechnical stakeholders.
- Highly proficient in project management tools and methodologies.
- Demonstrated experience with business process modeling and data analysis for large and complex clients.
Are there bonus points
You bet!Extra point for any of the following:
- Certification in business analysis (e.g. CBAP PMIPBA) and/or project management (e.g. PMP).
- Six Sigma Green Belt/Black Belt for process optimization
- Experience with a variety of ERP systems (e.g. SAP Oracle Sage Etc).
- Familiarity with legacy systems and the challenges associated with their migration.
- Experience compiling comprehensive reports including ROI analysis and presenting actionable recommendations to senior leadership teams.
- Experience working with large businesses or in a highprofile consultancy environment.
Alignment with Heitech Softwares culture is important to us and our would love to hear from you if:
- You demonstrate leadership independence and commitment to Heitech Software Solutions core principles of Integrity Relatability Transparency Innovation and Collaboration.
- You thrive in a forwardthinking environment where cuttingedge technology and AI solutions are at the forefront of transforming businesses.
- You are experienced in project risk management and are skilled at identifying and mitigating project and IT related risks.
- You are results driven professional dependable and motivated to make a big impact on the organization and its clients.
- You are comfortable and thrive on challenging the status quo.
- You love to work on (and overcome) challenges.
- You are naturally curious and are inspired and self motivated to learn and try new things.
- You are great at working independently and as part of a small team.
Other Important Details
This is a permanent fulltime position; however qualified independent contractors are welcome to would like the right candidate to start as soon as offer competitive compensation vacation and flexible work will be an initial ramp up of hours to a 40hour work salary range for the position is $6080/ collaborate and support Heitech Software Solutions culture the majority of the work will be performed onsite however there is the opportunity to work remotely based on organizational client and project needs.
I am interested!How do I apply
Please submit your cover letter and resume to this posting.
Heitech Software Solutions is committed to welcoming respecting and valuing people for who they are as individuals and providing a positive workplace for there is something we can do to make the recruitment process more accessible for you please reach out to Julie Newman at
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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