Account Manager New England

About Us

Fluke Health Solutions Landauer business is a trusted leader in radiation safety offering advanced monitoring and occupational health solutions globally. We pride ourselves on fostering strong valuedriven partnerships with our clients contributing to improved safety and regulatory compliance. Join our team and drive growth as you partner with clients to elevate their experience identify opportunities and deliver measurable impact.

Position Overview

The Account Manager will be responsible for driving revenue growth and customer satisfaction within an assigned region. This role will serve as a strategic partner developing and executing accountspecific strategies to support upselling crossselling and overall account expansion. The Account Manager will lead and continuously foster customer relationships ensuring alignment of Landauers solutions with client needs and delivering exceptional service. This is a commissioned role designed for a proactive solutionsoriented sales professional who thrives on achieving targets and creating meaningful customer value.

Key Responsibilities

Revenue Growth & Sales Strategy:

Develop and execute a comprehensive sales strategy for the assigned region to achieve and exceed revenue targets.

Identify opportunities for upselling crossselling and expanding customer accounts by presenting tailored product and service solutions.

Build and maintain a robust pipeline of opportunities providing accurate forecasts and account updates to leadership.

Account Management & Customer Success:

Cultivate strong relationships with key stakeholders and decisionmakers within customer accounts.

Partner closely with customers to understand their specific needs pain points and growth objectives.

Coordinate with the Junior Account Manager to support and streamline the customer journey address service needs and enhance satisfaction.

Customer Experience Enhancement:

Proactively gather customer feedback to identify areas for improvement and collaborate with internal teams to address issues.

Lead and facilitate meetings with customers to ensure clear communication alignment on objectives and to present tailored solutions.

Ensure all customer interactions and account activity are accurately documented in CRM systems for consistent tracking and reporting.

Collaboration & Crossfunctional Support:

Work closely with marketing product and customer service teams to apply the Fortive Business System and strategically align on product offerings and deliver highquality solutions that meet customer requirements.

Support the design and implementation of annual strategic growth initiatives.

Mentor and guide the Junior Account Manager to support development strategy alignment and successful of account plans.

Serve as a trusted advisor and thought leader to clients on best practices industry trends and the value of Landauers offerings.

Qualifications

Bachelors degree in Business Sales or a related field or equivalent work experience.

3 years of experience in sales account management or related roles; experience within healthcare or SaaS industries preferred.

Proven track record of meeting or exceeding sales targets and growing customer accounts.

Excellent communication presentation and negotiation skills.

Ability to understand complex customer needs and translate them into actionable sales strategies.

Strong organizational skills with proficiency in CRM software and Microsoft Office Suite.

What We Offer

Competitive base salary with commission potential.

Comprehensive benefits package including health dental and vision insurance.

Opportunities for growth and career advancement within a global industry leader.

A collaborative customerfocused work environment.

This role is ideal for a customercentric sales professional with the drive to exceed revenue targets and the ability to cultivate deep valueadded relationships within the radiation safety sector.

Skills:

Strategic

Communication & Presentation Skills

Cross Functional Collaboration / Agility

Analytical

Proficiency with CRM

#LIJW3