IT Field Support
IT Field Support
Posted on :
25-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 84000 - 90800
Vacancy
1 Vacancy
Posted on :
25-04-2025
Job Description
Interviewing NOW for a System Administrator I Tier II
Remote OperationsGroup.
TS/SCI with POLYGRAPH clearance required.
Hours 9am5pm. MonFri Shift OR
MondayFriday 11am7pm
Provides technical support and troubleshooting to network desktop and/or systems hardware and software
May coach and provide guidance to lessexperienced professionals
Applies basic diagnostic techniques to identify problems investigate causes and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify investigate resolve and followup problems brought to the helpdesk by users of cloud infrastructure
Modifies moves and installs new equipment
Performs technical tasks and provides site support.
Performs integrity testing and interviews customers to gather information about problems
Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
Will perform Data Transfer Agent requests to transfer files between networks.
Requirements:
HS or GED ad 10 yrs of exp OR
BS and 5 yrs of exp
IAT certification
Must be a US Citizen.
Mandatory Skills:
Hardware Installation
Installation Maintenance
Maintenance & Repair
Microsoft Software Applications
Microsoft Windows System Administration
Remote Desktop Administration
Technology Knowledge
Local Travel
Approximate Salary Range: $84000 $90800
Apply to or through our website at
.
401(k) with 6 company match VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
Referral bonuses
And more!
Remote OperationsGroup.
TS/SCI with POLYGRAPH clearance required.
Hours 9am5pm. MonFri Shift OR
MondayFriday 11am7pm
Provides technical support and troubleshooting to network desktop and/or systems hardware and software
May coach and provide guidance to lessexperienced professionals
Applies basic diagnostic techniques to identify problems investigate causes and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify investigate resolve and followup problems brought to the helpdesk by users of cloud infrastructure
Modifies moves and installs new equipment
Performs technical tasks and provides site support.
Performs integrity testing and interviews customers to gather information about problems
Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve
Will perform Data Transfer Agent requests to transfer files between networks.
Requirements:
HS or GED ad 10 yrs of exp OR
BS and 5 yrs of exp
IAT certification
Must be a US Citizen.
Mandatory Skills:
Hardware Installation
Installation Maintenance
Maintenance & Repair
Microsoft Software Applications
Microsoft Windows System Administration
Remote Desktop Administration
Technology Knowledge
Local Travel
Approximate Salary Range: $84000 $90800
Apply to or through our website at
.
401(k) with 6 company match VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
Referral bonuses
And more!
Employment Type
Full Time
Key Skills
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