Senior Demo Engineer
Senior Demo Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Work closely with our Solution Engineers to deliver highimpact customized demos to prospects and customers highlighting advanced features integrations and technical capabilities based on specific customer use cases and business needs.
Maintain and develop the internal nocode application that helps automate the demo build process and create efficiencies for our Solution Engineers. Have the ability to run this as a fullfledged internal product with minimal handholding.
Understand customer goals and challenges and play an active role in the solution and demo process.
Build quick prototypes and customizations (including custom apps) to demonstrate the integration capabilities between Freshworks and other enterprise applications.
Ensure demo environments are prepared and functioning properly before each session including managing user accounts custom configurations and integrations. Work with engineering teams to address any technical issues related to product demos.
Curate demo environments specific to industries and verticals
Set up and enable complex workflows and use cases within the product using OOB features and platform tools
Act as a technical subject matter expert addressing customer questions around architecture integrations security scalability and other complex topics during the demo process.
Maintain and develop the internal application that helps automate the demo build process and create efficiencies for our Solution Engineers. Have the ability to run this as a fullfledged internal product.
Continuously improve product knowledge and demo skills. Stay uptodate on product updates new features and industry trends.
Lead special projects such as analyst presentations and demos.
Provide mentorship to junior Demo Engineers and Solution processes to build scalable features and workflows with the team and recommend coding best practices.
Help hire and train new hires and share best practices for delivering effective demos and handling complex customer queries.
Qualifications :
Were looking for professionals with 56 years of professional experience in software development building scalable web applications
Experience in designing webbased solutions and understanding of microservices.
Direct experience in productbased companies especially those in SaaS domain is preferred
Prior experience in a Solution Architect role is an added advantage.
Experience in working with genAIbased models to build applications
Bachelors or Masters degree in CS/SE/EE/IS/MIS or related work experience
Mandatory Skills (handson):
Experience in JavaScript and .
Experience in SQL/NoSQL databases
Experience in HTML and CSS.
Experience in Angular or React
Experience working with APIs (REST JSON/HTTP).
Experience in working with AWS Services (AWS (EC2 Lambda etc. with relevant certifications
Additional Information :
Experience in Python or other languages/frameworks
Mobile application development (iOS or Android) using mobile SDKs within apps.
Excellent technical skills and programming skills are a must for this role. You will rely on these skills every single day!
Your ability to work on a crossfunctional team and collaborate is key. You must possess solid verbal written presentation and interpersonal communication skills.
You are a highly driven individual with an focus and a strong sense of urgenc
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
